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September 2023 by James Lorenz
I would give o stars if could. Had a 2pm appointment....dropped my truck off at 1:30. Came back at 3:11. Nothing done. Manager just said "sorry." Terrible customer service!
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August 2023 by Luis Morales
The only star they get is because Greg tries to help customers out. The rest of the team isn’t up to standard. Avoid as much as you can.
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July 2023 by Jenn Witte
We came here while out of town due to a slow leak.We have a Tesla and this is the only shop in town that was open and willing to help us. I appreciate their willingness and compassion.
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May 2023 by Kay Groves
Wasn’t too sure if they would be able to take care of our problem with a stripped drain plug but they took care of it in a timely manner along with an oil change and was super affordable.SN: The man up front (he said he was new) was nice but seemed a bit defensive when i questioned about the type of oil our car needed, other than that he was nice
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May 2023 by Vanessa J
I was able to call about 5:20pm and they were able to help me get in before they closed at 7pm. Staff was super friendly, helpful.
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May 2023 by J. M.
Glad my vehicle didn't need a repair! Even if it did, I wasn't gonna let him do it. Simply for their attitude. All 4 employees I encountered had a pessimistic attitude, no welcoming or friendly attitude. I'm sorry they had to come to work.
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May 2023 by Marissa R.
my father went today and was treated so poorly . He had an appointment and they claimed they couldn’t help or service him because his tires were “ too dirty “ . But other vehicles of even worse condition were having their tires changed out . He went washed his car and came back and still was questioned about the services he wanted done when he said multiple times what he was there for . He was there two hours for a tire alignment. He felt discriminated and felt as if they didn’t want to service him because of their poor attitudes . Disappointed to say the least.
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March 2023 by Melissa Bogue
I routinely take my car to Goodyear Auto Service in Belton for tire rotation. Recently, I found myself needing to take my car to them for an additional service. I have always been treated respectfully and the manager and employees are extremely helpful, kind and knowledgable. On my most recent visit, John provided me with excellent service. I highly recommend anyone and everyone to do business at this location. I am extremely grateful for their wonderful customer service, their professionalism and knowledge regarding my vehicle's needs.
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March 2023 by Ian B.
John and Greg have my highest regards. We had them service our car over this past week to solve some issues with a DIY wheel bearing replacement gone slightly wrong. They were able to solve the issues quickly and at a minimal cost. We are incredibly grateful for the stellar service they and their mechanics provided to keep our car running well.
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February 2023 by William Young
Recently, purchased $1, 100.00 dollars worth of tires and services. My TMP code came up, checked the sir pressures, all ok! Took it back to them and they added air and stated all sensors were ok. Just needed more air and sent me on my way. As soon as I got on main the code popped back up. So went back! They said all sensors beeped and something else was wrong! Went to Quality tires and they checked my sensors and said one is baid and the other three were at 30 per cent! Fixed at quality tires! Tin addition the tired had 51 lbs of air and the manufacturers recommendation is 35 lbs. So this outfit needs more equipment or training or needs more integrity! Unhappy customer!
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January 2023 by Ricardo Martinez
Told me my flat tire couldn't be repaired due to screw in the sidewall and I needed to purchase a new tire. Took it to McGuire's and they fixed the flat. No screw on the sidewall. Don't recommend this location.
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January 2023 by Rick M.
Stated problem was "noise in brake applications "There idea of a brake inspection in driving around the parking lot with the window down and driver's head out the window. Having never removed tires from car to view brakes I'm told " brakes look fine"Report reads wheel covers are damaged For this unprofessional waste of my time I'm charged $30.00I've no confidence in this place !
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January 2023 by Al Plain
Managed to get away from getting my Goodyear tires directly from Goodyear. I reached out to them at this location and was provided with a great deal and great customer service. This location is modern clean and centrally located. I recommend them for any and all your automotive needs.
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December 2022 by Donna Miceli
I came in just before closing Saturday 11/19/22 because my front end had started jerking when I turned hard to the left. I was 2 hrs away from home and had been up since 3:00 am, so I was worried and tired and stressed. All the people working that night took good care of me, looked over my van, found the issue. Though their own mechanic would not be in till Tuesday, the time they took gave me the information I needed for me to decide if it was safe to drive home.
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December 2022 by Daniel Welch
They came to the rescue in a pinch. I had major engine issues, and although I had to pay a bit of money, they were willing to put in a new engine. Not only did they do that, but they were so informative and caring about the ordeal. They were great, and I definitely recommend them.