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April 2024 by Landon Dobransky
The Belton h&r block is wonderful, very knowledgeable folks. It was almost to easy to file. My agent Gary Sisco went above and beyond to get me the maximum refund. I will be going there as long as I'm in the area.
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March 2024 by DeeDee DeLeon
Always clean. Staff is always professional and attentive. Gladys has done my taxes for years and I feel confident when I'm working with her.
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February 2024 by Lala F
This is my third year using H&R Block and I am happy with their services. The only negative is the Emerald card. You can't transfer money to your own bank account.
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February 2024 by John Hardin
I have always trusted H&R Block for all out tax needs
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February 2024 by Jorge Escalante
Customer service was amazing . First time I filled taxes and they walked me step by step with detailed explanation on every matter. Friendly and caring. I recommend H&R to anyone. 10 out of 10
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August 2023 by Jeanne Garrett
Friendly, professional, and knowledgeable!!
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August 2023 by Francis Gill
Outstanding group of people....Very knowledgeable and helpful.
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April 2023 by Victoria Gonzales
I will never ever ever use this office or company again and you should not either!!!!!!!I usually do not get so worked up to the point to write a negative review about a business but this has to be known and I hope and pray no one else goes through this experience that I am about to describe that I went through.On March 19 2023, I went to this office to file my taxes in person with my partner. We sat there for about an hour signing and had our tax pro specialist, Natalia, work on our taxes. Towards the end of this meeting, we were asked did we want this tax filing fee taken out of our refund or pay it now. Obviously we said to take it out of the refund. We even signed the $39 processing fee to take out our tax filing fee. We left the office with a packet of our information and Natalia telling us it would be submitted that day.Fast forward to April 12 2023. I figured it has been over 3 weeks and that my refund would be in my account by now. Checked. Nothing. Then I logged onto my account with H&R block and saw that it said they were working on our taxes. Odd, I thought, because I left there on March 19th thinking that it was done then.So I called this office and asked why my tax return has not been filed. The lady who answered the phone tried to look up my name; couldn't find me. Looked up my partner's name; still couldn't find them. So put me on hold and said that my tax pro specialist that I worked with was finishing up with a client and could call me back shortly.Thirty minutes later, I call back and the tax pro specialist, Natalia, tells me that she remembers specifically telling me that I had to pay for my tax filing outright because my return would be over the $10,000 threshold for the banks. Funny. Was not told about this threshold at all. So I asked why I signed the $39 processing fee document if she saw that my return would be over that threshold amount....seems like a moot point and said let's say that you are right about this, that you told me about this threshold, it is April 12th. I left your office thinking that I filed my taxes on March 19th. Why was I not contacted AT ALL from this office that my taxes had not been filed because of my lack of payment??? Her response. "We didn't want to bother you". Wow. So I called the office back and asked to speak to a manager because this is an unbelievable situation. Manager was not in but would be the next day. So of course I made some other phone calls about this situation.Fast forward to today, April 13th. It was 1030 and have not been called by this office yet. So I called and asked to speak to the manager and she tried to negotiate a price for me to pay for the tax filing. I'm sorry but if I hadn't caught your office not submitting my taxes on time, I could have gotten charged for that. So the manager waived the fee but I still had to pay for the add on that we agreed upon.I completely cannot believe that this happened. Total lack of communication and utter disrespect. I will never use this office or H&R block again and will tell others not to either. Nice to know this is how veterans get treated.
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March 2023 by Coral Neal
Have worked with this H&R Block office for 3 years now and have been satisfied every time with their timely and professional service. They set up reminder appointments for next year and everything if you're forgetful like me.
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March 2023 by Mary Hernandez
Awesome service, easy, gave me peice of mind, friendly agent who asked all the right questions and went above and beyond!
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March 2023 by Betty Street
They are great, would not trust anyone else with my taxes
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March 2023 by Louise Richards
Be sure to ask for Garry Sisco!
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August 2022 by George Berg
Professional
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August 2022 by Susan Baker
Fast & Friendly ?
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August 2022 by Alyssa Evans
Garry was great!
