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January 2024 by Jon Burnett
Nothing has changed in flavor. I tried the new Epic Stuffed Crust pizza and it was not that good. I was hoping for more. I should have went with Pizza Hut!!!
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December 2023 by Christine Dunn
I have come across the most unprofessional staff this evening while picking up an order of cold pizza. This Young male staff decided to use profanity toward customer(s) inside the store and flip off a car of young females while conversing outside the store. Then decided to be rude toward a minor picking up pizza. Nowhere in the store, does it have listed that you have to be a certain age to pick up the pizza? Then, after conversing with this male employee who had a bushy beard did not wash his hands after coming in from outside, nor had a beard bib on in the food industry, this is a violation. The pregnant Manager stepped forward and just laugh about the situation. I hope Papa John’s HR has a better resolution than what the local store did this evening and I know it’s all on camera ;)One unhappy mama bear!
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December 2023 by Sara Villalobos
Ordered 3 large pizzas for pickup for my daughters birthday party , only to realize i put it for an hour (1:15pm) later then i should have. i called 30 minutes before i actually needed the pizzas (11:50) when i noticed & asked if it was possible to have them ready at 12:20 for pickup. Amazingly they did it with no questions asked or any problems
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November 2023 by LMN Nava
The service was great and the restaurant was clean. I ordered the Shaqaroni. It was delicious, but I think it needed more pepperoni.
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August 2023 by Jessica Meyer
Ordered pizza from this location and was very disappointed! Our pizza took over and hour and a half to deliver and then I paid for extra olives on one of the pizzas and got a total of like 10 olives on the entire pizza. I called and spoke to a Brady who was super rude and unprofessional and when I requested to speak to a manager I was told he was in the back and couldn’t take my call. So I stated I would call back once someone could speak to me and he just said ok and hung up. Horrible delivery experience and horrible customer service. They definitely need to invest in customer service training for their employees.
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July 2023 by Steven
First thing involved in a NY pizza is cook the fawking dough........no wonder i quit ordering from here...that will teach me.
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July 2023 by Julia DeWitt
This was our first time trying this location. This location offers pick-up only, as there are no tables or chairs inside. I placed our order of a large pizza with breadsticks inside and waited in my car for the 10 minutes. The pizza was of course hot and fresh, and we loved the Hawaiian toppings. Papa Johns has the best breadsticks, we like the soft texture versus the crunchy and dry texture at other restaurants. 10/10
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July 2023 by Steve R
First thing involved in a NY pizza is cook the fawking dough........no wonder i quit ordering from here...that will teach me.
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June 2023 by Rex Rex
Pizza was more undercooked than usual. Raw dough. Soft bottom. Put it on heated cookie sheet in 425° oven at home for about 8 mins. Fixed!
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June 2023 by jason lawrence
If it weren't for them having to use doordash alot lt would be better.Or at least let us know that they will be using them.
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June 2023 by Rusty Cog
Haven't eaten here in a long time, and was surprised how good it was from what I remember as a kid, couldn't recommend giving them a shot enough!
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June 2023 by vsoto_0128
This was my first time ordering here…and this is the kind of pizza I get?…C’mon now…this should have never gotten boxed up.
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May 2023 by Melisa Getz
1st of all there was no one up front when I walked I. Then we ordered chicken Fettuccine Alfredo and they mess that up. By putting way, too many ingredients so I had to get that remade. Then they were made it, and there's no noodles. There's nothing it's cheese fried to the bottom of the pan with
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May 2023 by Scott Bye
Ordered chicken and breadsticks.Pictures online were mouth watering. Products I received were not. Both of which should of come with sauces. (Ranch and marinara). They did not. $34 regret. Lesson learned.
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May 2023 by Kelly Fife
WOW!What a horrible experience that I had on 05 May with this location. I placed an order through the app for a delivery at 5:15 and when my order had not arrived by 5:55, I called and pressed the number to speak with a manager and the manager told me that the pizza had not been made yet because they were swamped and that he would cancel the order and I would get a refund. Five minutes later, the pizza shows up, but I sent it back and explained why.I never received a refund and when a got my credit card company involved, the phone number for the charge was in Arlington, TX, so we had to get the Belton location number and when we called, an employee, J@#$@!, answered and then hung up on us (the credit card rep and myself).This is a sad commentary on this store and the franchisee needs to know this is how customers are treated.
