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October 2023 by Tori Feagin
I really hate writing negative reviews, but I cannot express how disappointed I am in my nails. The staff is nice, but being nice doesn’t equal good service. I went in yesterday to have them painted and a very basic design, they had to redo my nails 3 times and by the third time they were still wrong. At that point I didn’t have all day for them to fix them so I paid and left, they watched me walk out of their building crying because of how disappointed I was in my nails. I ended up coming home and redoing them myself, which was really hard to redo my toes because I’m very pregnant. The original guy doing my nails couldn’t understand anything I was saying, it was really hard to communicate with him, he had me talk to almost every staff member about this basic nail design and no one seemed to understand. I don’t believe it was a language barrier but a communication issue. I even had a photo for reference, it was so so basic. Notice how there’s really thin glitter on the pinky nail and really thick glitter on the other nails, how the pinky nail looks is how I wanted all the black nails to look. The design on the white nail is not what I asked for and does not look good at all. I will never be coming here again, it was embarrassing and disappointing.
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August 2023 by Karsyn Hawthorne
1 star would not recommend They rushed us and they hit my cousin on the back saying you done you done then we left and me and my cousin got our toes done and nail we just got them painted and one girl did both of ours and it hurt so I would not recommend.
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July 2023 by Alana LaVey
Long read but worth it. if I could give zero I absolutely would. no bonding was used, cuticles were hardly cleaned and on top of that, they used a hard sanding band for the natural nail.. which is very damaging. the orange buff bars that are used after applying acrylic and sanding the shape of the nail had been used on prior clients- and if you are knowledgeable on sanitation when it comes to doing nails, this is alarming! the sanding bands had also not been sanitized before use.. and they keep everything on foil???? never have I seen this. everything is one use- besides the nail brushes, and should be thrown away after being used on one client. clearly this place isn’t sanitary at all… and that’s just the tip of the iceberg.. there was no effort whatsoever in my full set.. as you can see they are incredibly misshaped, not painted fully or correctly, there is no apex, nothing! ladies, I get this is a small town, but I highly recommend looking elsewhere or finding trust in a home artist. speaking from acrylic experience, it’s usually much better to find someone who works out of their home to do it for you- they take sanitation and shaping way more seriously, as their name, business and income depends on it. these people couldn’t care less. i didn’t want to say anything because my boyfriend’s mother paid for them, and I didn’t want her to feel bad. but this is the most atrocious full set I have ever had on my nails. I’m terrified MMA was used, and if there is damage to my nails after this set.. the man doing my nails couldn’t even do a simple spiderweb design.. I’m flabbergasted
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June 2023 by L.A. Wing
Was a clean and friendly evironment. Staff was very efficient and made sure my comfort need was met. I had manicure, pedicure and eyebrowns cleaned. Was very thorough and I felt as if I was the priority. For what these ladies and getntlemen do for us, it was amazing. I will be going back every month for this service.Services: Foot massages
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June 2023 by Jamie Bridges
Nail lady cut me bad and was very rough. Not satisfied at all.
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June 2023 by M S
Pedicures are good but the sets of hand nails are never good now. The prices went up but the quality isn’t there. I’m going to go elsewhere where I get my moneys worth. The person doing my set of nails did a sloppy job. He doesn’t seem to have the experience to be doing the nails. The lady checking me out had a grouchy face and has absolutely no customer service skills. She always has a disgusted annoyed look on her face. She does not need to be checking people out. If the prices are going to go up at least make sure there’s consistency in how customers are treated and the quality of work justifies the price.
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May 2023 by Rebecca Lafayette
Great service and kind staff. Generous and human, real, true about you and giving you the comfortable relaxing time. Rebecca Lafayette
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May 2023 by Lisa Polidoro
Went in wanting mani pedi with gel polish. Services expected to be 35 a piece. They charged me 85. Apparently the gel polish is not included in price. All salons I've ever been too, price includes polish. Then the guy only put one coat of polish when if it is gel should have been three. Terrible customer service and language barrier. He couldn't explain to me about the price difference. Just pointed to calculator. Seriously!!! Never will go back.Service: Gel manicures
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May 2023 by Charlotte Ponder
Sadly, they are very unprofessional. I was bleeding and they insisted on dipping my nails. I said I was uncomfortable and she grabbed my hand and dipped anyway. I tried to leave and the lady chased me out and grabbed me and called 911. I went back and paid for my “service”. Never going back again. Also the owner was just chillin in a chair while this was happening.Service: Manicure
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March 2023 by Lisa Braasch
Horrible service my sisters nails fell off 3 times and had to go back to fix them and just frustrated with our serviceService: Manicure
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February 2023 by Kay Montiel
I am SHOCKED this place hasn't been shut down.I stopped here once 8 years ago.Made the mistake of coming in a second time in December. I needed a nail repaired and was almost home. Instead of turning around towards Temple I decided to stop here. "It's just a quick fix" I told myself.They lazily greeted me and insisted I pick a color. I don't have color on my nails. They sat me down at the first station behind counter. The lady went to the back to find clean tools after I requested them. She originally grabbed a clipper from a drawer she rummaged through. She huffed at my request and went on to find clean tools.As i sat there I was able to take a look around. I looked down at the table surface and grooves in the table. All full of old nail clippings. Cuticle pieces. Layers of dust and what looked like bread crumbs?DISGUSTED I got up and walked out as the guy working on someone's feet yelled out behind me as I ran out.This place is as disgusting as it was 8 years ago. HOW is this place in operation?How the woman getting her feet done just sat there oblivious to the filth around her.I'd stay far away from this place. Alarm bells should be going off. FUNGUS Hepatitis or worse could result from dirty tools surfaces etc.But I guess the standards are not very high for some because their parking lot looks busy whenever I pass that intersection.Service: Nail repair
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February 2023 by Nancy Hohhertz
I asked to dip my nails and dip toes after pedi. One lady on nails other one on feet. My nails were dip. I noticed they were putting gel on my toes. I said no gel dip. She couldn't understand. The lady that did my mail come back and took off acrylic and she had dip in hand. I'll be if they didn't do it again. Nobody could talk English. Never want to go back. It was not very clean.Services: Pedicure
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November 2022 by Kim L.
Terrible experience. Kids running around like you are at a daycare and no one knows how to do nails. It's astounding. Even a simple design couldn't be done. Go somewhere else. Place has gone downhill.
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September 2022 by B Martin
This place is more expensive, not very friendly, the staff were having a disagreement in front of the customers, and you could tell there was other drama going on. Worst dip manicure I ever got.Services: Pedicure
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August 2022 by Bre Combs
If I could give this place 0 stars I would. I went tonight to get a set of acrylics removed and a lady named Vivian helped me. She was the rudest person I have ever met in my life. She kept hurting me so bad that my nail bed is raw and I’m bleeding. At the end of my service, she says “money?” I asked her how much, then she proceeded to throw my cash on the counter. Rudest encounter ever. Would not recommend. Very rough and bad customer service.
