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March 2024 by Margaret Worcester
My review is about a mail carrier who delivers on my street. My mom has dementia and he always tells me to say hi to her. It makes her smile and I appreciate that small act of kindness.
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March 2024 by S L
The one lady here is so rude. She acts like she's doing you a favor by tracking your package. She needs to GO!
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March 2024 by Zuck The Ranger
Package required a signature so I was home to wait for it. Driver pulls up to my mail box slips a attempted delivery note inside.!if you’re that lazy to not even step foot outside your truck to deliver my package like you’re supposed to, then you need new job.
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December 2023 by Johnny Munoz
Can’t even call to talk to anyone for help about a package they didn’t deliver
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December 2023 by Courtney Somers
They are always so helpful and friendly :)
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December 2023 by Cristin Reyes
I have been waiting on two packages to be delivered to my home. They were out for delivery today only for me to receive the message “no access to delivery location.” Nothing was blocking my mailbox. Nothing at all!! There was no reason at all for them not to be delivered. And because they chose not to deliver the packages, they also chose not to deliver my regular mail! How lazy! Do better!!!
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December 2023 by Danny Mosley
I havent gotten any deliverd to my house ,since 2 days before thanks giving . I called last week and was told we will take care of it . Now here it is saturday and i had amazon packagess saying out for delivery in belton and still havent gotten any mail . Somthing isnt adding up
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November 2023 by Gwyn Smith-Downes
I missed delivery of a signature required envelope. I tried the USPS website for redelivery scheduling and it repeatedly said “currently unavailable.” I called the Belton post office on Wall Street and George took my call. He was incredibly helpful and arranged for my carrier to deliver the package to me today. George is awesome and every time I go into that post office location, all of the employees are very friendly, professional, and efficient! Thank you everyone!! What a delight!
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October 2023 by Alex Mitchell
When the postal clerk goes and digs your 1.11 eBay envelope out of the Dropbox to send it back for simply .19 of additional postage it’s just not right at all, idk what the female postal clerk’s problem is with the short black hair & Baylor lanyard but I’ve been a very regular customer trying to provide good service to my online EBay customers, and when you send me back 6-8 letters all over petty change rather than speaking to me about it first , that upsets my customers and out of the years I’ve had online businesses, you’re the only person to do that. One of the letters I even used the kiosk and you still sent it back (postage was already nearly 1.50) As much as I enjoy talking to the other employees at this post office , I won’t be going back so I don’t have to deal with that non-considerate clerk. Plenty of other post offices in the area that I can at the least expect some kind of consideration.
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October 2023 by Jamie O'Toole
Both ladies working today were very helpful and friendly. I needed some direction with how to send in passport paperwork, and they kindly assisted me. It was a pleasant post office experience, and I appreciate their patience and help!
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October 2023 by Zack Johnson
Apparently this post office only delivers mail when they want to haven't had mail in 3 days and I know for a fact Noone has been to the box because the same keys for the same doors have been in the same locks .....
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August 2023 by J
I went here to get help with addressing and opening a PO box. Shirley helped me out, and she's a total angel! Wow! Shirley deserves employee of the year. She is so smart, patient, and bright. God bless Shirley and reward her with abundance, AMEN. I am glad I met her when I came in here.
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August 2023 by Lisa V
I don't normally leave bad reviews, but I've had so many bad experiences with this post office that I had to, in hopes that they will read these and one day improve. On more than one occasion (too many to count) I've registered for the mail carrier to pick up a package, only for them to forget (or just not want to do it?). I've had mail delivered to the wrong PO box, never to be found again. The rude blonde postal clerk wanted to charge me to receive a returned item from one of my customers. Mail not delivered to a cluster mailbox due to my house being "inaccessible". I've had 3 big packages that I had to pick up myself at the post office because the mail carrier was too lazy to leave them at my front door -- and a pickup notice wasn't even left at my door or mailbox!!! Thank goodness I checked the tracking number.When I bring up any of these issues to the post office, they state it is because it was a "new" carrier working that day. Never had any of these issues occur in any other town/city I've lived in.
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August 2023 by Vincent Stowers
Absolutely PATHETIC!!! 7-26-2023, Time 6:50 pm. Outside Dropbox is full. I could reach in and take mail out! Now I know why the letter I mailed to Red Oak Texas never arrived
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August 2023 by Diana Nichols
Every time I go into the post office they already know. Great customer service always friendly.
