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November 2023 by Charlene Alvarez
I love Kenzie Pardon she is always so sweet and makes me feel beautiful everytime
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October 2023 by Alicia Miller
I see Brianna at the Belton location (occasionally visit her in Killeen as well) and I have a wonderful visit every time. All of the staff are so welcoming and friendly. They greet you with big smiles as soon as you walk in and of course are ready to make you comfy. Brianna has always accommodated me with whatever I needed and I always leave feeling gorgeous! Also bonus for the cute boutique they have inside. 10 out of 10! Do yourself a favor and go get pampered!
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September 2023 by Theresa Craig
Steph is absolutely amazing and I absolutely love my new highlights.
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August 2023 by Snoww Caswell
This place is amazing. Kenzie P does my hair and it is perfect everytime. She listens to what I want and always delivers. I leave feeling beautiful. All of the ladies there are very professional and will make you feel right at home. If I could give 10 ? I would.Services: Haircut
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August 2023 by Katelyn Bentley
I used to go here all the time with no issue. However, I booked an appointment for a haircut and was told upon checking in that I couldn't have my 9 year old daughter sit with me during my appointment. She has always sat with me while I got my haircut at this salon in the past . Immediately left because they did not mention their new policy to me while booking the appointment.
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June 2023 by Kundry
I had an appointment yesterday for a color, cut and style. I have silver hair, and wanted it blended, and a bob cut with side swept bangs. The stylist explained to me that adding dark hair would ruin the silver because it would bleed on to the lighter hair, making it look « muddy ». I was fine with having dimension another way. I primarily wanted my gray blended, dimension, movement, and shine. Basically make my hair better by maintaining it’s strength and health. My hair hasn’t been colored in awhile, and it was very strong. The stylist commented on it’s strength. So, she started with a healthy « canvas ». She decided to make very tiny highlights all over my entire head. I don’t know how many there were, but she worked on that for over an hour. She worked hard. There is no disputing that. We did go over my expectations very thoroughly. I provided a photo of the cut. Having said that, she began cutting another clients hair while I was processing. This was totally fine, as they had scheduled me very last minute. I had my hair in the bowl for probably 45 minutes. She came over and checked my hair and quickly removed the foils. She then put the toner on, and I stayed with my hair in the bowl for another half hour or so. When she took me back to her chair, I was absolutely horrified. Now, I have had pretty much EVERYTHING done to my hair in the past. I have even done whole head bleaching myself. It has NEVER looked like this. We discussed at the beginning that it might take two appointments to get my hair to the desired lift. No problem. To me, that meant she was trying to do this in as healthy a manner as possible. My hair was stark white where my natural silver is…she kept that out of the foils, I think. The rest is a streaky orange tint. There is noticeable purple from the toner. The ends look like DAMAGED HAY. I figured that was ok, as she was going to cut and style it. The color , though, was abysmal. I am going to be patient with that. She began drying my hair. Hmm. Before cutting it at all? Ok. She is the pro. Trust the process. She literally cut about 10 millimeters off the end. Straight across. The ends were the only part she touched. She was then FINISHED. I was bewildered. I asked how she suggested I style it. She asked me if I have ever USED A CURLING IRON. Of course I have! She then proceeded to put two half assed curls in. One on either side of my face. I just kept waiting for the haircut. Nope. She was finished. She ushered me out. I purchased the suggested products. She made me an appointment for my second bleaching. ( I have naturally dark blonde hair). I paid over $300.00 for this nightmare. I realize she invested time and products. I understand that I need to compensate her. The manager ( I think that is who she was) stared at my hair in amazement. She asked if I was satisfied. I just smiled and weakly said « sure ». I was just shocked. I drove home, and found myself crying in my car. That is not like me AT ALL. I got home, and my husband just stared. I was getting mad by this point. I showed him the pic of the cut. He said, « did she even cut it? ». I called and told them how upset I was. The manager asked if I could come back in right then. I had just driven over twenty miles back home. So, I am going back in today at noon. I just expect a decent cut today. I realize we have to wait for the rest. Depending on today’s outcome, I might just cut my losses and go elsewhere. I will update later, hopefully I can raise my rating. ETA: I returned, and everything was fixed. Kass was amazing, and together, we made sure we understood what was desired. The second color service was done, and the color is REMARKABLE. I highly recommend Shelley’s and Kass. If something isn’t right, they go the extra mile to communicate with you and to do their best to solve the problem.
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June 2023 by Monique Blanco
Brianna was amazing. She did hair and make up for us. Amazing work
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May 2023 by Terri Rose
Bobbi’s expertise is unfailing! If I’ve ever had a perfect haircut this was it! I’m ecstatic to have found someone who can layer in my long hair beautifully! It’s been 20 years since I’ve had so many compliments on my hair. Thank you Bobbi!
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April 2023 by Hannah Taake
Shelly’s is always a great experience! Mari is quite literally the best. She is amazing at her job and I have always walked away loving my hair afterwards. I have wavy curly hair and it took me a long time to find someone that knew how to cut curly hair well! I will be sticking with her for as long as I can!Services: Curly hair
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March 2023 by Kaleigh Lunde
They where nice at first then rude and kicked us out and told us to get are mom and I was coming to buy stuff for my hair.
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March 2023 by Jo JoRunner
Ashley and Barbara are great when it comes to massages and facials. Highly recimmend
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March 2023 by Trish Greene
Kass is amazing!!! If you're looking for a new hairstylist, you should definitely check her out. She's super sweet and really takes the time to listen and make recommendations. She's also very skilled and creative. I've been going to her since the summer and my hair looks and feels the best it has in years.Service: Haircut
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November 2022 by Katherine Kitchens
Christina did a marvelous job on short haircuts for three people in my family. We plan to be regular customers. The salon staff were all very professional and courteous too. Pricing is mid-level and well worth the cost.
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October 2022 by Nina Hernandez
This was my first time going here. Literally every employee I came across was so welcoming and nice. The atmosphere was great and I absolutely loved Christina. She listened to what I wanted and she did a tremendous job on my horrible color correction. I never leave reviews but I couldn’t pass this up , have to let others know how great this place was. Thank youService: Hair coloring
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September 2022 by Courtney Scott
Really helped to educate me on my post covid hair loss, and how to best maintain it. Blonde Kenzie(lol) was terrific at presenting hair products which would best suit my specific issues. I really enjoyed this experience as my previous hair stylist there is gone. 10/10 would recommend.
