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December 2023 by Alice Miller
I visit Ben Wheeler every year thru the holidays. I'm very disappointed that a supposedly new policy would not allow a non-customer to do business with them. I used their ATM, which dispensed twenty dollar bills, I wanted fifty dollar bills to use in Christmas cards. Was told at counter no exchange. Staff was nice but disappointing! At least they collected my ATM fee. Merry Christmas
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May 2023 by Joseph Ammons
By far the best bank i’ve banked with. They’ve always taken care of me and got what i needed taken care of in a very timely manner. 10/10 customer service.
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November 2021 by Michael Rodriquez
Super friendly people, Greg and Amanda have worked extremely well with me on recent loans!
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August 2021 by Thomas Simpson
I opened a business account and the very next day they called me and said they missed a few things,cuz 20 years ago I had a loan in default, when I told them I like to make it right and pay for it but couldn't pay all at once. They said it had to be all of it at once or couldn't get account.i don't recommend banking here.
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December 2020 by David Robertson-Riedel
Pretty decent bank, problems with cash deposits showing up as pending for nearly a week at a time and very little in ways of availability for claims disputes
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July 2020 by Brian Ashby
Need to be recognized by PayPal and similar apps.
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January 2020 by blake allen
One of the worst banks i have ever delt with. Wouldn't recommend this place to anyone. They have zero customer service. Take your business elsewhere.
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December 2019 by Cecelia Caviness
Great place to do business.
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August 2019 by Succsack Memes
excellent rates and community feel
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June 2019 by Pamela Hazel Willis
If you want hands on customer service with a smile and efficiency this is you're bank!!
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June 2019 by Clayton Stern
great service, nice people
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January 2019 by Kerian Massey
I have always liked doing our banking locally. I like the new app thatchy have made but there is still room for improvements BUT it's nice to use a bank that actually knows it's customers and doesn't treat you as just a transaction.
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September 2018 by Martha Garrison
Employees are always helpful. Convenient drive through and ATM.
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September 2018 by Jeri Miller
just got my grandson started there. our family has banked there for years.
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August 2018 by Pat Jones
Great customer service, friendly, take care of all of our banking needs!
