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April 2024 by Denise Bieberle
I place my order I ask for extra tomatoes on my sandwichs, I paid $0.50 per sandwich and got tomatoes with ends and bottoms (Stems&Roots).We always stop by going on our way to Granbury,I don't think that I'll bemaking that STOP!!! anymore. I'm disappointed because I love Arby's fish sandwiches with extra tomatoes!! It's that spicy sauce with an order of the Crinkle Fries and a Cold Drink. Sorry Arby's in BENBROOK I think I'll be passing you by.
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April 2024 by Mary Hoover
Like they have a good variety not just burgers
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March 2024 by Toby Blair
Good luck getting them to answer you at the drive through. Ive tried on multiple occasions and the employees are either def, lazy or both.
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March 2024 by Samuel Medina
Paid $23 for two small classic meals. In what world is this cost acceptable for this bad food. Our curly fries were more like small bits of pieces, and the roast beef sandwich was all bread. Arby's food sucks, Period.
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February 2024 by Scott “Richie” W.
Can't go wrong with a classic cheddar and beef. Place is fairly well kept clean
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February 2024 by Donna Dyar
Was a nice attitude boost from a droggie day...
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January 2024 by Sabrina Chavis
Went through the drive through at 10:10am and they didn’t say anything so I parked to go in and the door is locked. There are people inside but no one will open the door.
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January 2024 by Trista harris
We all got cold fries they didn't even fill the chesse cups up only half full.
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January 2024 by Ken Czernik
Well, they didn't have the meats. Apparently slicer was down so no roast beef. Had 2 fish sandwiches. Food was hot and fresh. Staff was friendly and welcoming.
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January 2024 by Matthew Price
The cleanest Arby's. Food was top tier and the staff was very friendly.
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January 2024 by DK Ritch
Went there 2 days ago at 12 noon. Saw all these cars ahead zipping through & wondered why??? My turn to order… she says “ sorry, we have no roast beef”. But you’re a roast beef business…. No reply. At least 10 cars left. If I owned this business, I would fire them all & run it myself. The owner took a beating today!! What a horrible way to run a business ???
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December 2023 by Carie Neagle
I have to stop every time I pass through Benbrook. We don't have one in Granbury anymore. Love this food!
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December 2023 by Lane Ward
10 minutes in a drive thru line waiting to have my order taken then another 15 minutes for food. Those are underestimates as a few minutes in I got curious and timed the thing because I thought “no way” ? wouldn’t come back again.
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November 2023 by Jane logan
Went to Arby’s drive through today, when I arrived there were 2 cars in front of me and it was 12:01. After saying hello 5 times did someone acknowledge me. At 12:25 I walk to the window because the 2 cars in front of are still there also. I showed the lady my watch and said I only have a 30 minute lunch and it is now 12:25 I have been waiting for 25 minutes. When I got to the window the 2 ladies and a man looked at me and started laughing. Need less to say — I didn’t eat the food because I was afraid they had done something to the food. The worst Arby’s I have ever been too. For people at their age I would expect a different attitude, better people skills. This is very bad for your company, if these are the people selling your product, I feel bad for you. They lost my business today.
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November 2023 by Jacque Raines
Went thru drive through for a quick sandwich. The food itself was good for fast food but the wait in line was very long and the staff extremely rude. The total for 2 classis roast beef sandwiches and 2 medium drinks was almost twenty dollars. That is not the combo, just the regular Arby's sandwich. I realize prices are more expensive now but that is ridiculous. There are very young workers there who appear to not yet understand the concept of customer service.
