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March 2024 by Alli Gator
Food used to be good. Thought I'd try again. Disappointed. The beef bowl contained a poor cut of meat... more like gristle. It's not worth $16. Seems that quality goes down as prices go up.
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February 2024 by Josh Miller
They are very prompt with online orders.
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January 2024 by Wendell Johnson
My first time eating at Chipotle Mexican Grill at8522 Benbrook Blvd, Benbrook, TX 76126. We had barbacoa tacos and they were fantastic, went on a Thursday evening and it was packed, my only complaint was the tables that were empty needed cleaning and the floors were a mess, did not see anyone cleaning and the front area really needed it. But like I said the place was packed we had to park next door because of no parking spaces available so with that said we will go back again to see if the cleaning issue is a problem or if it was just a one off night.Parking: We had to park next door at Taco Bueno and walk over because no spaces open at Chipotle.
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January 2024 by Joshua Redding
The staff here are amazing! Thank you for the wonderful
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January 2024 by Carl Berwers
Sat at the digital pickup line for 8 minutes and nobody came to the window. Made eye contact with three separate employees, and all three turned their heads and ignored me. Two employees filled up drinks using the soda fountain which is right next to the drive thru window, and still nobody acknowledged me. I had to knock on the window to get someone’s attention. Finally, someone came to the window and handed me the bag that had been sitting there since I pulled up. I realize this is a first world problem, but don’t have a digital pickup/drive thru window if you aren’t going to service it. I would’ve been fine with walking in to pickup the food, but it’s just the principal or decent work ethic. Oh, and the meat was not fresh and very fatty, but that’s typical of any Chipotle.
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January 2024 by My Le
Chipotle never misses the mark when you need a quick meal that's still healthy. I always get a steak bowl, and I can never get enough. My favorite location since the staff is always prompt, attentive, and friendly.
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December 2023 by Nils H.
Food ok but overpriced for what you get. Steak burrito not good. Help is not well trained.
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December 2023 by Elaine M.
We placed an order this evening to pick up in store, it was ready when we got there but when we got home we found it was missing items and the chips were all stale. Disappointing meal this time all around - we tried to call to speak to someone but no one picked up - we have had much better experiences in the past - question is do we give them another chance!
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December 2023 by charlie pac
Just left here disappointed The website says you guys are open till 10. Was not greeted . Everyone was busy cleaning. Everything that was still out to serve was old and servers said we don't have much, do you want What's left? I was okay with that. But then she said they were out of sour cream. Which I highly doubt. They were just worried about cleaning and getting out of there. bad customer service. I got there at 8:40pm
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December 2023 by Taylor Brantley
Became VIOLENTLY sick after eating here today 12/5. I’ll never go back to another Chipotle again.
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December 2023 by Honey B
Now on this day, this location wasn't at its best. The food was cold. The meat was about the only hot thing to a degree. The restaurant itself wasn't up to par as far as the cleanliness. The tables were nasty.... you literally had to wipe your own table. I'm sure it was probably just one of those days for them.... but wasn't a good look as well.
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December 2023 by The Chadwick
I’ve given this location multiple attempts. I know things happen that’s why I didn’t review it off one visit. This being said when it costs 30 dollars for two burritos they better be good. None of the meats were seasoned, the rice wasn’t seasoned, the beans lacked flavor, the only thing with flavor was the salsa. This made both burritos very bland and gross. The chips are always stale and not seasoned. The guacamole was also not seasoned and bland. This was the same for all 5 separate attempts we gave this particular location. We will drive the extra distance to go to the location off Bryant Irvin or go to Freebirds.
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November 2023 by Nobody
Food was OK. Nothing special. But just OK. If I am in the area again, I would return for another lunch.
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October 2023 by Matthew McCortney
Had not eaten here in quite awhile but wanted to try out the carne asada bowl. First was greeted promptly and very friendly staff. Wow did they load up the carne asada!! All additions were fresh and very flavorful. It’s the carne asada that’s the star. Fresh, juicy and lots of flavor. Will definitely be back to get it again, soon.
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October 2023 by Bobby Robinson
I ordered online. It took forever to go through the drive-thru. When I got home, I was not impressed with the portion. The food tasted good, but the portions were horrible. I had barely any rice or meat even tho I got charged for double protein.
