CVS is known for its excellent pharmacy service, with staff going above and beyond to help customers, such as working with drug companies to reduce copays for seniors. Customers appreciate the caring and helpful pharmacy team, which provides outstanding support. However, wait times can be longer when using drive-through services, especially since some discounts like GoodRx cannot be accepted at the drive-through and require coming inside. The store itself feels quiet, and employee engagement outside the pharmacy could be improved. Overall, CVS offers caring pharmacy assistance, though some store service aspects may vary.
The pharmacy staff here is super nice every time, and always helpful!
July 2024
Pharmacy was outstanding in helping senior citizen like myself save $ from new prescription. I was shocked by price of new meds. They helped me out by working with drug company to reduce my co pay. I was moved to tears at their excellent service to help me out today. What a blessing, I received today.
December 2023
Waited in the drive-through for a prescription. But they would not accept GoodRx in the drive-through. Had to come inside to use GoodRx. So took twice as long as it should have.
