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February 2024 by Brian Houk
I have ordered from here on multiple occasions. Every time my order is on point and delivered in a timely manner. I also like that they knock on my door when the food arrives. I have a table next to my door that they use to drop off the order, and then they knock to let me know that it is there instead of just dropping it off and walking away and hope I remember to get it. Thanks for the great food and service!
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January 2024 by Gloria Flores
So quick and
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December 2023 by Bobby Robinson
It's a bit expensive for sandwiches, but it's good stuff!
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December 2023 by Matthew Ayala
The food was great and the team was helpful. We had lunch today and we chatted in the lobby for almost two hours.
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December 2023 by Audrey O'Donnell
I have been to this location multiple times since they opened several years ago. When they first opened, they were on point. But when is enough enough when they consistently get your sandwich order wrong?Not sure how a #8 no mayo, extra Dijon gets screwed up every single time. I've started going to the new location by the lake because of it.Husband stopped by tonight because he really wanted a sandwich, ordered my regular sandwich, and why am I not surprised it is messed up?The service is also questionable at times, sometimes it's great, other times not. Lost all faith in this location.
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September 2023 by jd dewart
Great service. Fast food. Friendly
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September 2023 by Matt Enslin
Good sandwich, quick service, clean restaurant (and restrooms), and really friendly staff. Traveling through and will stop again next time we’re on this route.
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August 2023 by Kara Atturio
Not very friendly service. Walked in and I said hello and no one responded. Food order was wrong but I picked it off. Glad I didn't have an
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July 2023 by Michael v
So where's the meat? this is the 3rd time this has happened, and it only happens at this location in benbrook. This never happens at the Jimmy John's in burleson. please see pictures. Called the store finally to let them know. The response was, "If you bring it back, we can replace it." I'm not driving 30 min back for a sandwich. The thing is, we typically pick up Jimmy John's once every week or 2 for a family of 9, and from here on out, it won't be from this store. Next time i go to Jimmy John's in Burleson, i will upload photos of what it should look like. Plus, the female manager is rude on the phone.
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July 2023 by Crystal Hernandez
I will not be returning to this location. I ordered two turkey Tom sandwiches. When I opened them up there was almost no turkey in each of them and no lettuce! My sandwich was basically bread and pickles. Do not order from this location.
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June 2023 by Jason Dixon
Great sandwiches, but the bread is very dense. The meat and cheese slide off if you squeeze them too tightly.
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April 2023 by Deandria Carter
It was awesome, clean, food fresh. And the staff were friendly.
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April 2023 by Katherine Reynolds
I ordered a caprese sandwich through drive through. No mozzarella cheese. Husbands sandwich tasted like cardboard. On top of inferior food they expected a tip at the drive through. Won’t eating here again.
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April 2023 by Mary C.
I really wish I had seen the review 3 hours before I went to this location. My son just found long black hairs in his sandwich. When I sat down to eat my sandwich I found one long black hair in the lettuce in my sandwich. At this point it seems intentional. I didn't bother calling because I'm not going to drive back through Benbrook anytime soon for a remake or a gift card. Don't waste your money here. It's disgusting.
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April 2023 by Cory C.
Paid for my meal to only find 2 huge black hairs in it. The female employee whose hair it was. Was not wearing a hair net. She would not refund me my money. Either remake or gift card. I don't want a gift card I want my money back and to never eat at this terrible disgusting establishment. Who doesn't make their employees wear hair nets. And when you call customer service no one answers or responds.
