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January 2024 by James Rogers
Web no good I can't pick what I want it won't work right food is good service when it works is
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August 2023 by glen Ross
They never get my order correct.EVER‼️
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July 2023 by Arayla Littlejohn
the bread was definitely the best i’ve had from any jimmy johns in the area and they had my pick up order ready just minutes after ordering ! great location will be back!!
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April 2023 by Mary C.
I really wish I had seen the review 3 hours before I went to this location. My son just found long black hairs in his sandwich. When I sat down to eat my sandwich I found one long black hair in the lettuce in my sandwich. At this point it seems intentional. I didn't bother calling because I'm not going to drive back through Benbrook anytime soon for a remake or a gift card. Don't waste your money here. It's disgusting.
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April 2023 by Cory C.
Paid for my meal to only find 2 huge black hairs in it. The female employee whose hair it was. Was not wearing a hair net. She would not refund me my money. Either remake or gift card. I don't want a gift card I want my money back and to never eat at this terrible disgusting establishment. Who doesn't make their employees wear hair nets. And when you call customer service no one answers or responds.
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February 2023 by JBF73157
How do you feel about killing an elephant In celebration and posting it like Jimmy. did. He doesn’t even eat what he kills from what I see.
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January 2023 by William H.
Terrible store. Was in the drive through line for 30 minutes and they still didn't get my order correct. I ordered 2 of the same sandwiches -- no special requests. Neither sandwich had the correct amount of meat and one didn't have lettuce, tomato or mayo as it was supposed to. The one sandwich that had the dressings was done minimally. Never coming back. Freaky slow, freaky bad.
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January 2023 by Sally S.
I've been to this location before without any issues. Went today and was in the drive thru for over 30 minutes. Thought they might be understaffed but saw at least 4 employees behind the counter. Ridiculous!
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January 2023 by Eryca B.
We went through the drive through at 9:15. The girls working were not the image of customer service at all. The one taking the order was rude. We have rewards through JJ and when we went to claim rewards the window girl stated "we don't do rewards here". The sandwiches look as if they were thrown together, not cut (they were giants) and the chips were put under our subs making it easy to be smashed. Honestly not a good experience at this location.
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April 2022 by Aaron S.
Messed up my order. Got home and missing a sandwich. Called to get credit back for the missing sandwich on the order we had just placed and was told there was nothing they could do other than have us drive back to the store to get our sandwich.
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March 2022 by Strat4jazz
Bread is always fresh, French Rolls are fresh baked. Meat is tender and freshly cut, veggies are very good. Always friendly staff
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October 2021 by Rene L.
It's disgusting.. nasty and cheap foods . Gross I feel bad for anyone who eats here too. Stale bread and stale chips . Jimmy and his big game hunts are deplorable ..
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July 2021 by C B.
Not happy. I order a lot food from JJ. No more. One of the sandwiches (turkey) was foul. I called to complain and asked for a refund ($5.50 or so). They said no, they'd brinv another one out. Really? Bring me the same rotten bird? Ugh. No thanks.
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July 2021 by Rodney T.
Stop by on the way home for lunch. Placed my order though drive. Didn't give me the right order. Charged me only 13.00 dollars for one sandwich not two. Then didn't put the right items on the sandwiches. Won't be returning no time soon.The store in Arlington Collins and Park row. Great customer service and very friendly.
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April 2021 by James C.
These clowns can't get orders right, then argue with us when we call them out. Last time we picked up three sandwiches and not one was what we ordered. When my wife called it was obvious why: the clown on the phone didn't even know what the menu item numbers were.
