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March 2024 by toby rice
Rude self-important entitled kids running it . Shame , was always impressed on the friendly and smiling faces meeting you. Guess that's gone by the wayside.
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March 2024 by Kaylee Sumpter
This place always had the worst timing in the morning. I sat in line for 15 minutes in the line and no one ended up taking my order. I left with nothing.
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March 2024 by Eugene Moore
Fresh and hot.
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March 2024 by Angela Garcia
Very rude hateful
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March 2024 by Kierston Green
Used to really like the fast service at this location until they hired a girl that is at the window about 6 months ago. Every single time I go now something is always messed up with my order, I'm not exaggerating in that. Every. Time. She never gets the order right and is always on her phone instead of listening and correcting the order. My order was not large, just a kid's meal with one drink on the side. Last time going here, I don't ever post negative reviews but this girl is driving away customers. Dude at the second window was nice and gave me my money back for one item but I still got charged extra for the drink that comes with the kids meal. Just not worth it guys, drive the extra 5 miles to another location.
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March 2024 by Paige Holt
This McDonald's is clean and the drive thru is very thorough. I haven't received the wrong order once and the staff is pleasant with a smile!
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March 2024 by Dani Smiles (Nonya)
It like the customers are bothering these people when you walk up to the counter. It’s as though they found every moron in Benbrook to work here.cant wait for the fully automated fast food places to open up. Can’t be any worse and I won’t have to wait on the moron to be done checking messages.
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February 2024 by Denny Dehaven
I recently ate at this McDonalds. It had completely changed for the better. I go during noon hour, I figure fast food is the freshest at the busiest time. Food & service have both been perfect. Hot quarter pounder & fries. SImple order, always right & temperature is very hot. I worked in fast food in the sixties. It was good, but the menu kept getting bigger & bigger. Made it difficult to get help that could handle a growing menu. Food quality suffered also. Now the menu is probably 20 times larger. It is impossible to fill orders without mistakes. A hamburger place with pancakes, toys, and so many items. I wish they would go back to burgers & fries. Customers & help would all be much happier. My opinion. I order simple & always receive good food.
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February 2024 by Todd R.
Can't get simple orders correct. Don't make any changes as they still can't get things
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February 2024 by Donna Dyar
Really always a good time is being enjoyed when around McDonald's.
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February 2024 by Trav Char
I drove thru this morning and Nobody was around, I heard do you have a mobile order,I replied no , but I would like to order a number 5, at that instance I saw a vehicle pull up and I heard do you have a mobile order. I replied I was here first before anybody was here and they get to order before I do. Then someone came on and asked what do you want to order. I'm like I already ordered a number 5. What do you want to drink. Whatever . This is the first time I've been to McDonald's in a long time and this will be my last.
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February 2024 by Tracey Hogan
Love the mobile ordering! quick service ?
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Great
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January 2024 by Erik Hun
I ordered 2 decaf coffees and when I got them they couldn't tell me if it was decaf or not so they made me two new ones and they gave me two full of coffee
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January 2024 by Cyara Rose Chavez
They forgot to put the patty on our burger. Another time they gave us a mcgrittle with nothing. They are always rude. I could go on and on but I am not going to. This place sucks
