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September 2023 by Sam Howl
3rd time the power has been out in a week. It's just a light rain. I'm afraid for the winter. If little summer rain storms are knocking out the power, winter is about to be brutal.
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September 2023 by Antonio Rodriguez
Power had been out approaching 24 hours now, and when I call the automated line they can still provide no ETA on when it will be restored. Smh.
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September 2023 by Tommy White
Been without power for 16 hours and no updates. Fish are dying and groceries are ruining!!?????
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September 2023 by Andrew M
Terrible service. No answer of when my power will be back on. But I guarantee they won’t be late on billing me.
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March 2023 by Jacob
Even if you use ZERO electricity, they still charge you nine dollars a month. If you want to temporarily put your electricity on hold it cost $150. Then it cost more money to turn it back on. Scammers.
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March 2023 by Osada N. Rajapaksha
great customer service
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March 2022 by Kurt Henry
Delivered a new truck to them.
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March 2022 by Jackson Little
Good service and took care of my parents power being out in a matter of days.
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March 2022 by Ryen Ruybal
ONCOR is the biggest scam of a company I've ever seen, a $40 charge every month for "delivery"? delivery of what? inconsistent power or your power never working. Y'all are a scam and I pray your company goes bankrupt.
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March 2021 by Harley Miles
We have had our power go out SEVEN times in the past 3 months. I finally requested a “quality check” in which someone was supposed to call me within 48 hours - NEVER CALLED. My parents have power lines on their property that haven’t been maintained in 20 years, touching trees causing a major fire hazard. They’ve put in several reports for someone to come out and no one ever has. Worst company.
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March 2021 by Pat Staples
They need no stars...
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March 2021 by James Toney (Topwolf2)
My electricity has been out since Monday morning. Its 19 outside I need to work replace this transformer now or my neighbors in I will be in your office until its replced.
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March 2021 by Lashawn Mccurty
HAVEN’T HAD POWER IN OVER 35 HOURS!!! NO WORKERS OUT ON THE STREETS OR ANYTHING! THEY DON’T CARE! HUGE STREET IN FORT WORTH WITH NO POWER FOR THAT LONG IS RIDICULOUS!!!
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March 2021 by Jackson Morrow
I SURE DO HOPE THEY WILL REPLACE ALL OF THE FOOD THAT SPOILED IN MY FRIDGE, DOUBT IT THOUGH!!!
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March 2021 by Tony A
Power has been out for almost 30 hours, my father has a bad heart condition and needs electric, if something happens to him, WILL DEFINITELY SUE, THIS IS RIDICULOUS
