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March 2024 by Frank Sanchez
Absolute worst customer service I have ever had from 2 lazy people behind the counter that made us wait 15 minutes while they were gossiping and then snipped at me when I asked if we could place an order. Neither were wearing names tags. Looks like I will start going to Jersey Mikes up the road since their service is always amazing and friendly.
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March 2024 by Naythan Dobbs
The worst subway I’ve ever been
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March 2024 by Kyle
The last 4 times (spanning several months) I’ve been to this location, The drink machine has not worked / been out of order, and/or has no ice.The employees do not substitute a fridge drink in its place without a fight.That wouldn’t be a problem if I didn’t order on the app, so I have no way to know it “doesn’t work”.Subway has gotten far too expensive to be cheated out of a fountain drink/meal deal this consistently.And I don’t appreciate rude Employees, after usurping/cheating me out my hard earned money.EDIT: messaged the area manager and was given a poor response for the situation. Only that they had to order a new ice machine
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October 2023 by Dana Brown
Posted a pic of the manager at subway in the walmart in benbrook not only was she throwing my sandwich together but when I asked her to take off a piece of cheese she threw it off and said I do not have to serve you I replied you sure don't and she said ok bye and threw the sandwich away I asked for store manager she stated she was I asked for her manager and she said that's who she was I asked for the info for her manager and of course she refused but she refused with cursing and went to the back and got even louder with her cursing so this is customer service at the subway in the benbrook walmart
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September 2023 by Ian Whitworth
Horrible attitude rude slamming things shouting cus words at us when we left then when we left one of the Walmart employees came up to us and an asked if we had the same problem the employee
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September 2023 by Allison Dublin
Update 09/10/2023 1:50 pm This young lady saw me, walked off her job came up to me and whispered “ you are sick, delusional and need to watch your back”. Now that behavior is preposterous. Subway will still make money regardless so please inform your employees that it’s not ok to threaten or say mean things to anyone for writing a review. Thank youABSOLUTELY HORRIBLE! I don’t know where to begin from the workers going to the bathroom with the apron on. From the pants constantly dropping below he butt and she making the sandwiches and pulling up the pants. From the bucket that cleans the table is nastier than the table. Don’t let me start with the customer service if the was a negative star I would put it. The absolute worst. The customers come and have to wait on service because the workers are either outside sitting or walking around. These ppl are jokers. The way these customers are treated Is unacceptable and disgusting. They act as if the customers are bothering them when they ring the bell. They ALWAYS have an attitude. The only person that I’ve observed that seem ok is the lady with the light purple hair. Me personally would NEVER eat here. This place need a fresh team. I had a tuna sub. This lady was needing help with a sandwich and had to come to the back knocked on the door to get the workers attention. Tst tst . The pay matches the service. You’ll need to do better.
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September 2023 by Ethan W.
The lady working tried to start a fight with me. When I asked her to cut up my pepperoni she asked if I would like to see their handbook showing that they aren't required to do so. This was after we watched her sweep the place for 10 minutes before we were helped. After I checked out she also had several words to tell me including "don't come back here.
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August 2023 by Brandon
Omg this place sucks so bad every time I come here I regret it.
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July 2023 by Kevin Q
All the tables were dirty and had the corners all peeled up. When I walked up she went to the back and left me up front for a few minutes. Probably never go here again. She was texting with the gloves she made my sandwich with. Threw it away when I left. I don’t want a refund, keep the $$, use it to train someone
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June 2023 by Mark Cowan
Me and my wife are lunch there on June 1st @ 1:15 pm we both got sick after eating the employee was very nasty looking and not clean did not wash his hands until we ask him to and then he did not use soap. Called District Manager and he said he would check into it. Be
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March 2023 by Kellie B.
This subway in benbrook walmart is outstanding, the manager is so polite, wish I could give her 10 stars, she makes the sandwiches look amazing. I'll be back for sure.
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December 2022 by Ronald Venters
Don't come here unless you want to be ignored. Lady that works there rather be on her phone than serving customers.
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November 2022 by Michael Davis
Mmmmmmm ?Was busy but was greeted and told will be with you shortly and apologized for the delay, it was worth the wait definitely
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October 2022 by Angel Vargas
I really wise I could give this place negative stars, it's horrible. They are always out of meat balls or something else. They can care less about customer service or customer satisfaction. And it starts with the store manager (the face of the store). You can't always give excuses for not being stock with products. This subway has no business in Benbrook TX. Now I drive down10 minutes to 2917 Alta Mere TX 76116. This sub way is always stock and staffed. It's clean and the staff is friendly. Take your money there and not to the one in Benbrook. Help me and others get this sub way out of Benbrook by not giving them business. They will close it down, and bring a new one later with a new owner and new management that will meet Benbrroks standards.
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August 2022 by Bill Douglas
I don’t give many reviews, but this is wrong and it needs to be addressed.The window protecting the food looks like it hasn’t been cleaned in months.Disgusting!!!