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February 2024 by David Keller
The guy manning the shop was super busy when I got there but polite and thorough with everyone’s reservations. Great job!
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December 2023 by Marvin Stutts
Uhual personnel are friendly not to knowledgeable on the vehicle's but then their primary business is a storage facility, so one can't complain they're local in Benbroom been here for years never had any real issues except for the last rental I rented a tow dolly the tail lights didn't work but that's pretty much on the renters not reporting the issue when they returned it. If you need a uhual in Benbrook then thus would be the place.Marvin Stutts
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May 2023 by Tally Crumholt
This location has always been helpful and nice. They really try to accommodate your needs.I've used this rental location several times
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April 2023 by Kevin M Kapel
good quality products and helpful staff.
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November 2022 by Vshal Patel
Don’t go here. They’ll over charge you and blame you that you didn’t return the truck properly. I’ve been fighting to clear the charges for 2 weeks. The area manager is trash and won’t call back. The people at that location clearly can’t do there job. I rented a truck for 2 days. And then they charged me an extra 2 days and an extra dolly. Also the uhaul customer service gives the same answers, so all they do is reopen the case and say “someone will call you in 72hrs” and no one ever does. I even talked with the customer service manger and paid the difference, and he email the credit services on their behalf to have it waived. 2 days later I get charged 79$ from the promissory note.
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September 2022 by American Girl
How are you not open for the week?! A waste of my time and gas. change your hours on Google then.
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April 2022 by More Joe
Friendly
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March 2022 by Yolanda Lillard
Great service, get me and out I have used them on 3 different occasions. Always have good clean vehicle's to haul stuff in.
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February 2022 by Tom Hamilton
These are good people that work here and thatown the place, very hard to find any more. Thanks so much.
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October 2021 by Derrick Olson
I think they would have gotten a much better review had they notified us that we need to make an account in order to do the Sunday pickup. It took us almost an hour to figure out that we needed to make an account login enter in our credit card information set up insurance and even call a couple Representatives just to pick up the keys so we can get started
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August 2021 by Judy Martin
We used two patient youngmen who rented UHaul truckand transported my sisteritems to a Uhaul facility.I rate them 10+.Two hard working young menUsing the name 'Junkies' to transport our junk. LolThank you Both !!
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August 2021 by Jennifer Gonzalez
I’m outraged with this location. I rented a 10 ft truck on July 31 and the truck didn’t start. The guy who works there “Ricky” told me he didn’t know what he wanted me to do. I asked if he could jump it off get me another truck something . His response was “nope you have to go to a different location.” Which by the way was clear across town. I have tried to contact the corporate office since that day staying on Hold for over 2 hours with no answer. This has costed me time and money. Now, I’m told the truck won’t be available AFTER having to reserve it again per Ricky back on July 31st.
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March 2021 by Nicki Bonds
Great experience - easy and fast to get a rental trailer
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December 2019 by Chris Wilson
Organized and professional
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September 2019 by Mitchell Meinershagen
Friendly and efficient service!
