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March 2023 by Maggie Bernal
I have worked here for 31years and I LOVE IT HERE!!I Love the Staff We are all like FAMILY..But I ESPECIALLY LOVE OUR RESIDENTS They are MY FAMILY AND LOVE Visiting with Them and Listening to their WONDERFUL STORIES..
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March 2023 by Robyn Kendig
Thank you Elena for making it possible for all family members who could to see my Mom on her 80th birthday! So appreciate the special time we all were able to have with her.
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March 2023 by karen lock
I have had several family members stay. The staff is always friendly and caring with the residents. They transport for appoints and any follow ups. I am pleased with the care my mother receives.
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March 2023 by Bob Thayer
Awesome!! But first, I must tell you our story. I had no idea why the Lord had us move to Bertram in 2000. It became abundantly clear in 2019 when I was faced with putting my wife in a nursing facility. The BNH is for real, not only does my wife receive first rate care and attention, they demonstrate true personal care and love for her well being. Of course they smile and are friendly, but let me tell you it goes way beyond that......they really care for the residents well being. I have experienced it. From top to bottom the staff is there to support and provide your loved one with the level of care you so desire. I thank the Lord for setting me up to be only minutes from my dear wife. Tomorrow is in His hands.
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March 2023 by DANNY CANTY
We choose Bertram Nursing Home because of the friendly staff, the welcoming environment. My mother has been very happy there since she moved in
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March 2023 by Donna Brown
If your looking for a place for a love one this is the place . They really care it isn’t just a job.I can’t say enough about how they helped me. Thank you from the bottom of my heart.
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March 2023 by Ladonna Muennink
All of the staff at the Bertram Nursing and Rehab facility are very caring and professional. They treat my family member like she is their own family. The premises are always clean and they go out of their way to make visiting a pleasant experience. Elena, the Activity Director, really stepped up through the COVID pandemic doing everything from cooking to haircuts. The charge nurses and aides go out of their way to make the residents comfortable and the office staff are wonderful about sorting out any issues that arise. Highly recommend this facility.
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March 2023 by Roger Stewardson
Amazing nursing facility and wonderful staff! Bertram Nursing and Rehabilitation is the best!
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March 2023 by Christy Denton
Love Tonya, Helga and her team !!!Bertram is where it is happening.
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March 2022 by Jerry Frantzen
My mom was here and she loved it. It was very clean and everyone was so warm and friendly made her feel right at home
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March 2022 by shannon robison
I have been nothing but happy with the exceptional care that this facility gives When you walk in the door it feels like family. The DON, activity director, business office, nurses, and med aids have been there for 20 plus years which speaks volumes.
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March 2021 by Brian Route
We have been very happy with Bertram Nursing. The staff works hard and is very caring for their residents. They have answered any and all questions we have had in a timely manner. Our loved one is happy and has had zero complaints about anything since arriving a couple months ago.
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March 2021 by Chef Cashion
I visited my uncle today, during the covid regime. I called ahead and they were ready for my visit. The staff was helpful to limit exposure. I was able to connect with him thru a window on the phone. I left with a truly grateful heart! Thank you for caring for my uncle.#24
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March 2021 by Gltch G
My grandmother was transferred to Bertram from another facility after being in the hospital due to a fall. At first we were hesitant, but all of the staff were so amazing. Due to COVID family members weren't able to go inside, but the staff did everything in their power to keep us connected including daily calls, window visits, and transparent communication. The window visits were so helpful and a positive experience for everyone.Their compliance with CDC guidelines and procedures was outstanding.I can't say enough good things about the facility and the staff. It was a tragic accident, but she ended up such great care and attention. It was more than we could have hoped for. Special thank you to Bella and Hailey and all the staff who worked so hard.I
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March 2020 by Jessica Silguero
Nursing home treats their employees with respect. They don’t value their employees. Nursing home needs to be investigated for their lack of care provided to their residents. Needs to be investigated due to their lack of care to their employees.