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November 2023 by Amber Ridge
I'll do more than just stars. I've used these guys for about 6 months or so now and they are so friendly,and willing to help. I am a single mom and they are always so courteous and work with me as much as they can. I would absolutely recommend this place!
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November 2023 by Amanda *D*
Big Spring Lock Storage is great. My 1st and only storage unit that I have rented with zero regrets. They have affordable prices, professional and courteous staff, clean environment, secure and spacious units. I highly recommend them to anyone. Jennifer is always very polite, cheerful, and kind. I also love the decorative boxes they have available on sale in the office. Everything is very convenient! ?
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November 2023 by Jillian Valle
My husband and I currently rent a storage from Big Spring Lock and Storage. They have a wonderful manager, Jennifer. She is always so kind, helpful and professional. I love that she will call and remind us of upcoming payment. We are always super busy so it definitely helpful. Thank you, Jennifer for all you do. Keep up the great work!!
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November 2023 by Tory Saucedo
Great facility easy to get in and out when needed even if it's late in the evening. Clean storage buildings and very professional staff to handle all your needs . Also has plenty of lights and cameras to protect your storage.
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November 2023 by Michael Vega
Great team and really nice people. Perfect amount of storage space. Was able to fit all my stuff. Great prices as well
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November 2023 by Kim Caldwell
The staff is exceptionally awesome! The units are easy to get in and out of. Large and small units for a great price!!
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November 2023 by David Davila
My wife and I rate this place and the lead (Jennifer) top notch. Jennifer is professional and is very helpful when it comes to taking care of the customer.
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October 2023 by Sarai Cano
Jennifer was so kind, courteous, professional, and helpful the entire process. On top of that, we went to the wrong gate for our unit and had a very important deadline to meet with our uhaul. Jennifer still helped us after hours when we thought all hope was lost. We cannot thank you guys enough for all your help!
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September 2023 by Tanya Waters
My husband and I rented a 10×20 storage unit.Great prices for the units. Also the unit we rented was very clean and so is the property. I do have to say that the staff here is amazing. Jennifer did an amazing job. Very helpful and most importantly very kind. The access hours are good. I highly recommend Big Spring Lock Storage. Thank you so much Jennifer!
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September 2023 by Ishmael Tarin
The property manager did an amazing job. I tried to go and pick up my uhaul i had reserved at another location and the battery was dead and after attempting to jump it the uhaul wouldn't start. I called her and she had a uhaul that had just been returned and she immediately got it ready for me and had the uhaul ready when I pulled up. She had impeccable customer service skills and went above and beyond her job title to help me!! I'll never use anyone else! Thank you so much.
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September 2023 by Kayla Tarin
The property manager was absolutely amazing to work with. Saved my whole day with her worth ethic and kindness thank you so much
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August 2023 by Blake TURNER
Integrity driven and economically on point for us all; that I can vouch for! Super relaxing atmosphere. Thanks again Jennifer....
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July 2023 by Tyler Green
Jennifer helped me rent a U-Haul and answered all of my many questions. Super nice business!
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July 2023 by terry hays
No place to drop keys for uhaul service. Vague instructions on where to put vehicle. But definitely don't want it blocking drives or in front of buildings. Use another location, save your sanity
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January 2023 by Billy Starr
Jenifer, at Big Spring Lock Storage was very friendly an informative about her units n property. She was fast, attentive. The storage buildings are safe n secure. Great place n staff. Highly recommend!