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January 2024 by Efrain Mier
As I waited in line this lady at cricket her name is Monica M and she was fast with such a great attitude and personality smiling the whole time attentive with all the customers needs She was such a big help with my needs and I would definitely be back as I feel I can talk to her and again her attentiveness to every customers needs she was amazing you have a great person working here I honestly think she should get a raise but good job Monica M
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December 2023 by Oscar Johnson (O-Dogg)
Walking inside i could see it was clean..there were a fair share of customers which meant id have to wait, or business was good..meeting Monica was different because she was working alone the day i went. She was very professional and courteous. With accurate attentiveness she serviced everyone before closing time..
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December 2023 by Romeo Gaitan
Can't answer a phone for nothing. No Good Customer Service. The Store Ain't Worth A Flip In My Opinion
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November 2023 by Armando Avina
I was really happy with my service. Monica did a great job.She helped me with my phone. She always has a smile on her face when she's helping customers. I would recommend my friends to go to cricket and ask for Monica she will put a smile on your face
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July 2023 by Mitch G.
Wish I would've stayed longer but the Ass Hat that was showing off for his female trainee made me so mad I left. Instead of doing business with this goober,, I went to the AT&T store and bought a 14 Pro for $1200.00. I hope I over paid by a LOT!! Mr cricket showoff,,, you wont ever get any of my money.
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February 2023 by Deanne Gammill
I have never in my life had this many difficulties.almost every single call is dropped. 4 and 5 and one time 7 in an hour phone call. I care for the disabled and I got them on cricket and I get calls all days and night about what's wrong with their phone. My boss told me to get off Cricket because it drops calls. It's cheap so if you get on it you'd be better off with a megaphone. Every time I call the B.S. store they all say well my phone doesn't drop calls. GREAT CUSTOMER SERVICE!!!!!!!!!!!!!!!!!?
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March 2022 by Anytime Fitness
From one business owner to another...We advise you to put a note on your doors if you are not going to be staffed. The staffed hours show someone will be in at 10 AM and no one is there, the phone line is busy, and customers are waiting outside. This is not a professional look on Cricket.
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August 2021 by James Simpson
So much I can't say on here
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December 2020 by Not Today
I guess they just open when ever they won’t to. We had snow yesterday and day before but it was melted by yesterday evening so wondering what the excuse is for irresponsible management.
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November 2020 by Mike Tobias
Horrible customer service as far as the afternoon shift goes. I guess since it was almost closing time they didn’t want to sell my wife a phone and apparently the “system was down” when we literally called 5 min before just to make sure and they didn’t mention a thing. I understand you hate your job but having a bad attitude and face tells a lot about your character.
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July 2020 by Mike Baeza
Went in to cricket in Big Spring, TX Spoke with Sarah & Estephania both of them were very helpful on porting over from a previous carrier.Prices per month are by far better than any other carriers as well.
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July 2020 by Dawn Mitchell
Huge Thanks to Joslyn for being so wonderful and helping my grandmother with here phone appreciation her help
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February 2020 by joye creel
This place is horrible untruthful. My husband paid our bill in Amarillo TX cuz he had to go out of town and they said at this store here it didn't count since he paid in Amarillo but yet they could see on there computer clearly we had paid it 2 days before it was due but there was nothing either store could do for us
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February 2020 by Me O my
I guess they just open when ever they won’t to. We had snow yesterday and day before but it was melted by yesterday evening so wondering what the excuse is for irresponsible management.
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January 2020 by Thomas Jenkins
They were courteous and helpful.
