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July 2023 by Dora Hickam
Sold me 6 year old tires as new, one was filled to over 70psi (regular is 35 for my car) so I had to turn around immediately when I noticed to get it fixed. Later it of course started to go flat and was irreparable since it was a damaged sidewall. Blamed the issue on the place I went to get it patched at (which I learned was impossible to do and had to buy yet another *actually* new tire), even though I obviously wouldn’t have gone there if it wasn’t already damaged.
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June 2023 by Diane Yanez
I have always done business with Franklin & Son. Such great customer service... always so friendly and respectful!!! THANK YOU ALL .!!
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May 2023 by Caleb Walker
Very helpful staff. They were able to work me in quickly in the line since I had a valve stem repair! Highly recommend compared to all competition.
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April 2023 by Caitlin Boren
I love this place! The people, the environment, everything! Me and my 16 month old went there and got my tire fixed and of course she just ran around singing and playing and everyone was so sweet to my baby. I’ve been going to this place since 2013 100% recommend
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April 2023 by Carina F.
I've gotten my oil changed here. It did take a while but it's good service and they let you know up front that it's going to take a while. They do have a tv and beverages. All in all good services and good people.
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February 2023 by Victor Garza
Come in these guys will always do their best to accommodate you!!
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June 2022 by Tanya Johnson
We highly recommend this place. We were on our way to Dallas and needed a bit of help with our van so decided to go with Franklin & Son (can’t beat a name like that) & we’re so glad we did!!! They were so kind and prompt to help us. Professional, caring, & quality service from good hearted people!
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June 2022 by Marcelino Chavez
Dealing with the Franklin's for more than 30 years great place to get your vehicle taken care of.
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May 2022 by Sam L.
A1 friendly and professional service. I had a tire blow out && within 15 min they came && swapped it out. No hassles straight to the point, if you need a tire size 10/10 they got what you need. Definitely recommend their services. Thanks guys, life saver.
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February 2022 by Amanda Lopez
Ray, Bryce and the rest of the crew are phenomenal! Thank you for always getting us right! We will never go anywhere else for our tire needs!
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February 2022 by Wanda Huber
The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire businesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...
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February 2022 by Kenneth Guerrero
Had me in and out in less than 45 minutes for an alignment.very happy with the improvement on driving capability. I’ve never left a review on anything but I definitely had to leave one for the service I received this morning. 100% recommend
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January 2022 by Wanda H.
The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire businesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...
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January 2022 by Greg Brand
While on a long road trip we pulled into Big Spring with a flat and two people recommended this shop. Excellent quick honest service! Ray and his crew noted the tire was not repairable and I could see that. My size tire wasn't available so we needed to drive to Abilene. Ray made a safety suggestion of moving the donut spare to the back instead of front wheel. I really appreciated such service with integrity! Wonderful. Thank you all and God bless you! Merry Christmas!
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December 2021 by Tony Wingo
Headed to Dallas from west Texas and had a blowout on I-20 a few miles east of Big Spring. Went to Franklin and son for service. Great people and service. Replaced my tire and back on the road in no time. Excellent ppl. Thank you!
