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April 2024 by Molly Weber
I was in the restaurant for lunch today and was so impressed. They were short handed, only 2 gentlemen working the dining room and drive up. They were like a well oiled machine. They kept each other informed about what was cooking and even stopped and helped each other when needed. They didn’t get flustered and were very nice to all the customers! Happy to see that kind of cooperation nowadays! I’ll continue to come to the Big Spring KFC.
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April 2024 by Mindy McNew
I ordered food on Easter Sunday from the kfc app, when i arrived I was told that they had "No chicken, no macaroni and cheese, no pot pies, and no mashed potatoes. I was told that i would have to cancel the order on the app, which i attempted before leaving. According to the app my food was ready for pick up and could not be cancelled by me. I then knocked on the locked door and explained that I spent $104 and I needed to speak to the manager. He knew nothing about the app but did reassure me that I would have no problems if I had to dispute the charge bc he didn't know what to do. I was very understanding, the next day I disputed the charge to find out it had been denied a few days later. Im still trying to get my money back for food i never received.....
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April 2024 by Martin Jackson
( do not go here) Went and got a 8 original piece bucket for my guys got to location low and behold got 5 wings 2 breasts and a leg ( what run out of chicken) called and the manager just said come back we can cook it for you now when asking for his managers phone number he just hung up
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April 2024 by Steven Hearn
Indifferent service, incorrect order
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March 2024 by Ray Martinez
Great service! And they actually have everything on the menu now! Must be under new management... Good job guys! ??
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March 2024 by Alexis Garcia
The employees and manager was so
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February 2024 by Justin O
Everytime you order here they are out of chicken. It's embarrassing and a disappointment if it isn't chicken it's everything else. go else where if you want chicken at least you won't be disappointed. Updated review place is still horrible went today they were out of everything. Lazy staff won't make anymore of anything man this has got to be the worst kfc ever.
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February 2024 by Sir
DEFINITELY IGNORES Restaurant.....Needs a lot of attention.. The STAFF ARE AWESOME.. ESPECIALLY, having to work with equipment that DOESN'T WORK.. The equipment needs to be REPAIRED Or DEFINITELY REPLACED... The restaurant Equipment is very neglected... Repair wises..
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February 2024 by Kolin
In this restaurant they do know how to make tasty chicken, if you like good seasoning and have time to pick up your food. ?
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February 2024 by Genaro Aguirre
The employees were very polite and did there jobs very well. I felt like I knew them that is how friendly they were.
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December 2023 by Tomas Chavez
Nothing fast about this place even if Noone is there. Then you get told after paying oh we are out of that item.
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December 2023 by Elizabeth Vaught
Now I know why this place is dead, even during a lunch rush. Placed my order for a sandwich and fries, and still ended up waiting 30 minutes. I was the only car there. The guy's demeanor at the window when he told me to pull up tells me this happens A LOT. Haven't been back since, and don't think I would go back.
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November 2023 by Charles Brummett
Too much cussing and no one knows what's going onThe worst KFC ever.Lost orders and food double and triple Old orders misportion food sizes
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November 2023 by Nery Moncada
First time I order there, for my family. & The last time I go too. There was several hairs in the corn. It gross me out. Then the chicken was also disgusting ? too. Full of long light/blond hair. I threw all of it in the trash. I do not recommend KFC. Everyone in that restaurant are unprofessional. That KFC should be closed down. I don't know how they pass inspection..
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November 2023 by Jayden Roberts
The service in the drive through was great, but I mainly wanted to mention about the new manager Isabelle, she is a major SWEETHEART ?? I will obviously be coming back again✌️?