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“Excellent!!!! Went yesterday and had my phone repaired in less than an hour. Very nice guy, very clean store. Prices are very reasonable for the quality of work. The phone had some connections loose and while the phone company tried to sell me a new phone, I took it back to him and he had it fixed. Phone works like new”
“Staff was very helpful with my new phone purchase. I appreciate the patience as my phone transfered over from old to new, as that can be time consuming. Thank you again, I appreciate it.”
“Gigi has always been so amazing and helpful! We have bought several items with her help over the past couple years@ Cricket. She is by far the best customer service agent for a phone company that I have had experience with.”
“Jasmine was absolutely amazing and sweet! I walked in having issues after another associate changed our plan and walked out with a lower phone bill and a better phone plan!”
“Andrew in Big Spring was amazing. He went above and beyond was was needed. We were getting a new phone and our old carrier was giving us problems trying to transfer. Andrew was calm and very patient. Thank you Andrew!!! We appreciate your hard work for us.”
“I wanted to share what a fantastic experience I had at the Big Spring AT&T store thanks to Amy Lopez. She helped me upgrade to the Galaxy S26 Ultra, and the process was flawless.
Amy stood out because she was:
Knowledgeable: She knew exactly how to handle the latest tech.
Fast: She got my trade-in and setup done in record time.
Professional: She made sure I got the best deal possible with zero stress.
Amy is a huge asset to your team. I’ll definitely be coming back to this location because of the service she provided!”
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“I went Metro by T-Mobile last night and Heather helped me out and we ended up hitting a little bump in the road. So I had to come back in the store this morning and Heather helped me again and got my phone situated and now my phone is working good. Heather is a good worker and helper.”