Pilot Travel Center in Big Spring, TX is a well-organized stop with friendly service and everything needed on the road. Many reviewers highlight the clean restrooms and showers, though some note the showers can have low water pressure, a strange smell, or be dirty at night. The staff receives praise, especially the kind and respectful morning team, while the night staff is sometimes criticized for poor customer service. The store offers fuel, EV charging, free Wi-Fi, overnight parking, and a variety of fresh food, snacks, and coffee. The parking lot can be disorganized and needs repainting. Overall, it is a good place to stop, with many recommending it for its convenience and friendly cashiers.
I like working here and can tell you that if you have any type of issue here all you have to do is let one of us know. We are here for you and are happy to help.
May 2025
This place is the best! My dad is 98 years old. Leslie helped him get to the restroom quickly. Restrooms are clean and ready to go. Michelle helped me get his clothes washed promptly. Everybody was so nice. If you stop here, you will see that everybody works hard. I recommend this place.
April 2025
A little bit tight to get around then, but then again I do oversize loads, so take that with a grain of salt.
