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January 2024 by Catalina Franco
Very kind and helpful!
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December 2023 by Kaeli Mendez
Had a really great experience very sweet employees worked fast showed up on time and made sure everything were together correctly! Wonderful works all together!
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December 2023 by Esmeralda Salinas
☺️
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December 2023 by Kelli Munoz
Nice people great people to rent from
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December 2023 by Jeremiah Holguin
Great place to get merchandise! Friendly service and always so helpful!
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December 2023 by Charles Willard
Great people to work with and very knowledgeable about the products they sell
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November 2023 by maryjane hernandez
They have the best workers and awesome merchandise been with them many many years
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October 2023 by Karl Dugger
Excellent customer service! Friendly people!
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September 2023 by Rebecca Hinojosa
Fast set up, guys were very professional, knowledgeable and answered every question we had!
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September 2023 by Trisha Hinostroza
Had a few hurdles to jump to get the laptop, bur due to my situation it was completely understandable. Will definitely come back for anything else I may need.
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September 2023 by Tara Schmidt
Was taken care of immediately.Great customer service.
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August 2023 by Gabrielle Fierro
Thank you Zach & Drew for a quick and easy set up, great team with an an amazing Leader Trish !!!
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July 2023 by Kassi Roach
They delivered a stove that didn't work last week. Came to get it and was suppose to replace it. Still haven't seen a new stove. After the holiday, was threatened that if my payment wasn't made within one hour then they would be coming to get their other merchandise. Was not willing to wait until the morning for payment as my check hit late bc of the holiday. Woman on the phone threatened the police and spoke to me very hostile. I am pregnant with two children that unfortunately had to hear the entire thing. Regional manager has not responded back. I will be going as high up as I can until something is done. Fortunately for me I have tons of friends and family here. Word will get around fast about how unethical this business is.
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May 2023 by Jordan Stewart
Where can I even start with how terrible this place is!? If I could give negative stars I would! The staff don't listen to the customer at all.They put it in the computer however they feel and change your plan without asking. Also the delivery crew were very rude and rushed. We called in asking if they had a bedroom set that was advertised online was available in store and were told by the guy that yes it was in stock at the big spring location, however when we went to look at it we were told that it in fact was NOT available and we would have to wait over a week to get it from another store. Also that we must have called a different location when that wasn't true. I asked for monthly payments, but was put on weekly instead. I also asked to pay on Wednesday as that's when I get paid, but was initially put on Monday then on Tuesday even after calling in and talking to someone about this and another issue. A few months into my payments it went to bi-weekly payments on Tuesday without me knowing until I got the payment notification. When I called the store they said they had a note that I had asked for this when this was the first time I had talked to them since my only visit to the store. If your card doesn't go through the first time they hit it the morning it's due you better believe you will get a call every hour on the hour until the balance is paid. This is the first and LAST time I go with rent a center.
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May 2023 by Roger R
Cleanest rental store in Texas! Helped with my delivery schedule to fit my need and always the best customer support group!
