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March 2024 by Tonya Thompson
Great experience, Paul did great and got me into the car i wanted! Highly recommend Star Ford!
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March 2024 by David Arguello
Kind friendly and will help you find a good deal and work with to get you in a good vehicle
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March 2024 by Teresa Rangel
Absolutely fantastic, fast and friendly from start to finish!!
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February 2024 by Richard Schulze
Fast and friendly! They went out of their way to accommodate my needs! Great job guys!
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February 2024 by Marca Taylor
Great service & great people there too! They got my car taken care of very fast! Thank you ?
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February 2024 by Eva Mikeska
AMAZING customer service from start to finish!! Paul in sales was so kind and patient. The sales manager and finance on top of the game!! We will definitely be buying from the team again!!
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February 2024 by Adam Schindler
Don't Go Here For an Oil Change If You Ever Change Your Own Oil.They're friendly, fast, reasonably priced and have very knowledgeable techs. My review is specifically with regard to oil changes. There are some dealers that believe that putting 1000 lb-ft of torque on an oil filter makes it work better; Star Ford is one of them. If you only ever have dealers change your oil, then this is someone else's problem, but if you ever do it yourself, then you're in for a treat if you're removing an oil filter that Star installed. My latest battle with a Star installed filter involved a strap wrench, a giant pair of channel lock pliers and finally a huge screwdriver and hammer. I finally gave up when I realized that I was destroying the filter without actually rotating it. There is no reason to apply this much torque to a hand tight oil filter, and you're better served going to a quickie lube than paying extra to these folks.Don't pay a dealer extra to make trouble for you.
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February 2024 by Scott Taylor
Service Department does a great job!
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February 2024 by Jake McDaniel
Easiest car sale I have ever had. Thank you guys!!
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February 2024 by Dean Gartman
Worked hard to find the deal and truck I wanted. Great folks friendly and professional
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February 2024 by Casey Huitt
Got my oil changed and rearend looked in under an hour. Had parts ordered for my pinion seal to be replaced and was out the door quickly
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February 2024 by Cindy Johnson
The sales personnel were extremely helpful and answered all of our questions.
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February 2024 by Shelane Roberts
Kimber and Kendra are so welcoming! Kimber helped with our recall and has always been great! Speedy service too
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February 2024 by Shane Bagwill
Tommy and Paul were great to work with. Amazing customer first approach to how they treated me throughout the purchase and delivery process.
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February 2024 by Lea Faulks
I couldn’t be more satisfied with Star Ford Big Spring. I bought my Ford Escape there and have had nothing but very pleasant, friendly, and professional treatment from the person who sold it to me to the person who helped me with the extended warranty, and especially from the people in the service department. I take my car only to them for everything because of these great people. I value them and trust them completely.
