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March 2023 by Laura CM Hughes
No answer and no machine
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March 2023 by Laura Hughes
No answer and no machine
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October 2022 by Sheli Buck
Sandra and Robin are fantabolus!! Love these ladies!!
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March 2020 by Eric Cantwell
i absolutely loved everything about the hotel and great staff
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March 2020 by Mike Valentine
the hotel is very nice but the food was horrible. chicken had alot of fat on it and the mashed potatoes literally made me gag. waste of $50
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March 2020 by Shirley Culp
Was only there for the Potentates Ball. Got to see lots of friends. The ball room was very pretty. The employee service was very nice. Beautiful building.
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October 2019 by Harold Thompson
Beautiful Hotel, Great Room. The restaurant was really nice and food was good. The bar area was really nice but service was really poor and that was before it got busy. Over all a really nice stay and we hope to go back someday.
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September 2019 by Bruce B.
We were driving into Big Spring after having spent the better part of the Sunday at Carlsbad Caverns. My wife and I were both weary of having spent the past eleven days on our road-trip when unexpectedly rose on the horizon, this hotel. What the hell was this doing stuck way out here in the desert?! I had no idea, but I aimed to find out. Besides, the wife wanted to stay here as soon as she laid her eyes upon this place. I pulled up beside the hotel and we went in. Not knowing what to expect when I walked in, I must say I was taken back by how immaculate everything inside this place was! I took a quick look around and I had to check myself because I felt I had stepped into some sort of time warp back to the 1930s or something. Everything inside the lobby floor of this place looks amazing! With my AAA discount, they would let me a room on the 13th floor for $179. Awesome. I must say I was surprised at that Hotel Settles includes an official "13th floor" because most hotels seem to skip that number. For some superstitious reason, a lot of building elevators list the 12th floor, omit 13, and go directly to the 14th floor. Essentially, they pretend there's not a 13th floor (when in reality, their 14th floor is the 13th floor). There's probably a story as to why the 13th floor is included here at Hotel Settles. I'm guessing this Settles fellow wasn't at all superstitious, and thumbed his nose at the notion not to include it. Also, there's an actual 14th floor here as well - the top floor. I was told by another guest who had been staying at the hotel for the past month that the 14th floor is the penthouse, and that they charge $2500 for the weekend for it. Yikes! Too expensive for my blood, but I'm sure that's nothing for some oil or wind turbine baron looking to party out here some weekend. Our room on the 13th floor wasn't so much a room as it was a suite, way more than ample space for two people. It was on the southeast corner of the building, and the view from our room was amazing. You can see for miles and miles! The bed was super comfortable, but for some strange reason, there wasn't a fitted sheet on our bed, only another regular sheet which did not stay put. My only complaint about this place, really. The shower was huge! All in all, the room was downright super. We could see the pool from our room, so we got ready and went downstairs to check it out. The pool area is really, really cool, and the place we choose to hang out at for the rest of the evening. We were able to order drinks and food from the hotel's Pharmacy Bar up until they closed at 9:00, and they even delivered it to us outside to our table beside the pool. The door to the pool area locks from the inside out at 10:00 pm automatically (when the pool officially closes), but as long as someone is already inside the pool area before 10:00 pm that person is able to come and push the door open from the pool side to let you in. We hung out in the pool area until around 11:30 pm and no hotel employee ever appeared to kick us out.
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September 2019 by Mary Ann Almager
It's a awesome and amazing historical hotel,staff is also amazing
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August 2019 by Misty Ray
Definitely recommend!! Friendly & super helpful staff. Julie really came in & saved the day for us for my granddaughter's 2nd birthday party. So thankful.
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August 2019 by Nicole Doose
LOVE this establishment! We vacation in the city we live because it's so nice!! EXCELLENT service, beautiful rooms ..... FABULOUS BAR AND RESTAURANT !
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April 2019 by Janice E.
just now Found dead mouse in the room, also used condom under the pillow. I used to love this hotel but new management (jason) is a bit rude
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February 2019 by Judy M.
Hospitality is the art of making the visitor/ guest feel welcome and wanted. You walk into this beautifully restored and immaculately maintained hotel and you are giddy. You are greeted warmly and swept away by the hotel, her history and just the grandeur of her lobby. You are not disappointed at all when you enter your room. We had the Ryan suite- again beautifully appointed and maintained. At this point you are on Cloud 9 because you feel the money spent on the upgrade has been worth it. You feel that traveling to such an out of the way place has led you to a jewel in the desert. The swimming pool, hot tub and gardens are lovely, elegant and welcoming. Home run you are thinking? Pretty close but just a bit outside. If you have any dealings with the food service staff ( the bar is fun and popular and the food really good) this lofty heady feeling of service and hospitality will be ripped from you like defeat from the jaws of victory like mastered only better by the Cowboy football team. The food service staff is mad - mad they they are working. They are mad that you want to be seated or order from the menu. They are mad and they let you know it in no uncertain terms. The lady at the bar was mad. The lady in the restaurant Sunday morning was mad and there were only two other tables filled We got great service at Denny's and they had three servers, a full house and a line waiting - that was a real head scratcher. So sad because that feeling overshadows all the great effort put into a beautifully restored and maintained hotel
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January 2019 by Shelley B.
This hotel is a true gem. The renovations have made this into a beautiful, welcoming, and indulgent experience. Our room was very large and very comfortable. Love, love, love the deep, soaking bath tub. The food was great and reasonably priced. The staff was friendly and accommodating. Hotel Settles is a destination on its own, whether you need to be in Big Spring or not.
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July 2018 by Sandy H.
My husband and I stayed there for our anniversary. What a great experience it was. So much history in this hotel. The restoration that has been done is amazing. The Settles experience starts as you walk in the door and never stops. Restaurant is great, the bar is the old pharmacy, so nice. The rooms are vintage and gorgeous. We will be spending many more anniversaries there.