The Karat Patch is a trusted jewelry business known for its quick, friendly, and helpful service. Customers praise their ability to resize rings and fix chains quickly and efficiently. The store is also highly recommended for custom work, with jewelry that turns out beautifully and often receives compliments. They offer unique and exquisite jewelry, including one-of-a-kind pieces and special designs made to order. The staff, including Jay, is appreciated for their skill and dedication, even handling challenging requests such as matching stones and working with uncommon materials. Many customers mention that they have gone to other stores but found The Karat Patch to be the best choice, especially for repairs and custom creations. Overall, it is a reliable place for jewelry needs, making special occasions even more memorable.
Jay Phinney is a magician!! I left my mother's wedding ring there to upgrade the solitaire and he did an amazing job. He also took the setting that was there and made me a pendant to have as a memory and he did a fabulous job on that too! I am blown away!
February 2026
This company has gone above and beyond to make sure I was happy with my purchase!! I highly recommend purchasing from them, not only is the jewelry gorgeous but there customer service is exceptional
February 2026
I have had two watches repaired here and I have always been impressed with the quality and efficiency of service. They also have a good selection of jewelry as well. Great place for jewelry and repairs.