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March 2024 by Lisa Trejo
Normally I'm ok with our delivery but recently they have been leaving the mailbox open and because it's been raining my mail has been getting wet I would like them to close the mailbox after putting the mail in.
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March 2024 by kristen cartwright
Passport warning: if you are looking to do a walk-in appt at this location beware. The website says 9-12 on Tuesday, that’s a lie. I just drove 30 mins to this location to get my 13 month old daughter a passport. When we arrived at 9:40 they told me they were done taking walk-ins. Apparently the walk-in process starts at 8:30 (not 9:00 like the website indicates) and they only take a handful. Once they meet their quota they send you away. I wish they had been more transparent on their website, especially before I got my child all ready for the appt and drove all the way there.
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March 2024 by Awad Rashid
I had my son’s passport appointment and the customer service rep who helped us was awesome! Very knowledgable and made the process very easy!
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October 2023 by FATIMA WALI
I got passport appointment for my father last fall, appointment was canceled due to weather which is understandable. I got passport appointment for my mother for this week 10/13/23, the employee said we don’t take passport appointments it will be only picture. My parents were planning international trip soon now next appointment we got is in November right after a month from 10/13.I don’t recommend Blue Ridge location for passport appoints as they don’t take passport appointments.
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October 2023 by Ryan Fuson
Cami was the nicest and most hospitable worker I’ve ever have the pleasure of meeting at the post office. She was busy yet so nice helping us get our passports in order. A true asset to that office.
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October 2023 by RoZy Heyer
Paid for certified mail!! The Blue Ridge Tx delivery person left slip stating they can’t deliver -twice a- without ever actually going tothe door! my son works from home & has a camera - dogs never barked- so they never once came to the door!! Lazy delivery person- i should get my $ back!Finally postal mgr personally delivered!!
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September 2023 by Steven Kordak
We had a wonderful experience getting a passport for our Special Needs son. Camy & Ralph are professional USPS employees and more importantly are wonderful folk that make you feel glad you came to the Blue Ridge Post Office to do your business.THANK YOU!!
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August 2023 by Paul Ponthieux
I came in for my passport appointment today, and Ralph was top-notch!. The whole process was a lot less stressful than I had imagined. Ralph was quick, thorough, friendly, and informative. I'd definitely recommend coming here for your passport appointment!
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March 2023 by Jackie Casallas
I had a great experience with Ralph while applying for my son's passport. Ralph provided excellent service by guiding us through the process with patience and expertise. Not only was he attentive to our needs, but he was also able to multitask effectively, ensuring that the application process was seamless and efficient. I highly recommend Ralph for anyone seeking assistance with their passport application.
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March 2023 by Na Nu
We had a very good experience at this post office. Ralph is a very kind and helpful person. Thank you so much for being an amazing person with professionalism. God bless you and your loved ones.
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February 2023 by Susana Rodriguez
The best post office I’ve been to! Getting my son’s passport was quick and easy. The guy who helped us was very nice. Will be recommending this post office to others!
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February 2023 by Fei C.
Shout out to Ralph for making the entire passport application process easy and quick. For some reasons, none of the USPS locations in Dallas area were taking passport appointments. Though it was roughly an one hour drive, the great customer service received made it worth it.
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January 2023 by oinkatomic
I have tried for over a month to get a passport appointment. My first appointment was on Dec 1, I didn't have everything I needed so I rescheduled, no big deal. Next appointment, Dec 13, I get a text the day of, right before I was supposed to leave, that all passport section employees called out sick. Annoying, but I'll reschedule. Next appointment, today, Jan 3, get a text 5 minutes before I was going to leave saying I have to reschedule AGAIN because of staffing issues. I will not be returning to this post office.Update 1/11: Due to it being the closest location, I scheduled again. I had one scheduled for tomorrow (1/12) and another on 1/18, BOTH just got cancelled due to more staffing issues. This post office might as well not offer the service at all.
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January 2023 by Adam G.
Used to be a great post office, there must be a new postmaster. Now it's the same appalling service you come to expect from the USPS. Don't bother making a passport appointment, they won't honor them. They cancel them the day before blaming "sick staff". Happened twice now. I'm sorry how many people does it take to fill out a form?
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January 2023 by Emma B.
I've been trying to submit a passport application for over a month now. My first appointment was on Dec 1, but I didnt have my birth certificate, that was on me. My next one rescheduled for Dec 13, I get a text message the day of saying that both passport employees called in sick. Annoying, but I'll reschedule. I schedule my next one for Jan 3. I get a text the day of, 10 minutes before I was supposed to leave, that they cannot process applications due to "staffing issues beyond their control." At this point, I'm very irritated. I schedule TWO MORE appointments in advance, one on the 12th and one on the 18th. Surprise, surprise, on the day of the 12th, 5 minutes before I'm supposed to leave, I get ANOTHER text saying "due to staffing issues beyond our control, we are not able to process passports at this time. Please reschedule for after the 21st" so just like that, both of my appointments got cancelled. I really tried to give this location a chance because I could schedule a lot earlier than other locations, but after all of this hassle, I know I could've had it in a long time ago if I had gone to a different location.
