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October 2023 by Mike Nelson
Secure, well kept, and easily accessible. Really like the wireless access, both with the main gate and to our storage units, via the Storage Smart app! And Jim, the on-site manager is a pleasure to deal with. Lockaway will remain our go-to for storage as long as we have the need.
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October 2023 by Joan Burton
What a great place. Nice, efficient, no keys-just use an app to get into your unit. Jim was extremely nice. Super convenient to my home.
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October 2023 by Deena Romero
Excellent storage facility! Jim was extremely helpful. Highly recommend lockaway storage for you storage needs!!
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September 2023 by Polo A Go Go
Jim is wonderful! The facility is so clean and state of the art. So glad my possessions are safe here!
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July 2023 by tristan vanp
I stored my stuff here for about 4 years. Jim and the rest of the staff have been been great. If I ever need a storage unit again in this area I will be going here first.
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June 2023 by Joseph Frederick
It was not clear that if you provided billing information that you were infact initiating a move in on that date. The actual billing for the unit should be completely seperate from the reservation process. This resulted in request for payment for June when infact the move in date was July 5th.At the end of the day everything was streighted out, but it did take much longer than I think it should. A charge on a credit card should not take hours.
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April 2023 by Tim brunner
I've leased through Jim predating Lockaway's purchase of the Boerne Lake location. He's consistently kept the property ship shape and is always eager to assist me with any issues that may arise.Had the opportunity to meet Cassandra the new assistant at this location. She will do great under Jim's tutelage.
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March 2023 by Phyllis Barker
I visited several places and found Lockaway Storage Boerne Lake to be the most affordable and most secure. The manager, Jim was friendly, professional and helpful. I absolutely recommend this facility!! ?
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March 2023 by Jacqueline Hermann
Owner very helpful and polite. Lives on property for extra security. Unit is clean. Overall property appears well maintained.
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March 2023 by Jer Bear
Jim helped me move into a new storage today and gave great customer service.
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February 2023 by L T
Would be nice if you wouldn’t lock the trash bin. Is $150/mo. x 500+ units not enough income to provide a trash bin for renters to use?! What do you think a storage situation involves? Possibly cleaning out, throwing things away, etc?
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November 2022 by prissyrabbit
I had no issues at this storage facility. The guy I dealt with was always very nice, informative, and accommodating! My unit was clean and operated as expected. I love the blue tooth locks and entrance gate. No need for a useless padlock on my unit. I would use this storage facility again, no doubt!
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September 2022 by Lynda M. Parks
Billy’s Western Wear has rented here for many years, the manager Mr. Scott has always been so helpful throughout the years. He has again gone over the top to help write down and show me how the new locking system works in person. Also where to go to set it up, the customer service there is awesome, that’s why we stayed here all these years.
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September 2022 by Heather McGee
Very professional place
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August 2022 by Dane Shanoski
Very smooth transition from the toll free agent searching all criteria to the on-site staff who was very cordial and willing to assist finally the All APP electronic access from front gate to unlocking the unit. If you were to forget to lock no worries pull up the app and remotely secure it! Nice?
