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July 2024 by Kristina Youngs
We walked in an Levi immediately helped us activate my new iPhone 15 pro max. We also were very thankful for his help lowering our bill.
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July 2024 by Arnold Silva
Worst experience ever the associates were too busy carrying on a conversation with each other and two others were helping out the same customer
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May 2024 by Holly Cochran
Walked into the store to get a new screen protector that has a lifetime warranty and the store associate stated they do not keep them in stock for the Apple 12 pro max because it is too old and I would need to contact AT&T for assistance. Instead of offering assistance/helping me to call AT&T he insisted he does not work for them and he can not help me in anyway. When I started to make a suggestion-he went to help another associate and told me to wait. Very very poor way of handling the customer service in this store. I would highly recommend to go to a different AT&T store if you need assistance. Obviously a very limited scope of inventory and ability to help a loyal, longtime AT&T customer.
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May 2024 by Bradley Peacock
Your bill changes every month and they lie about ur trade in value.
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March 2024 by Shawna Palowski
Ryan was great! Understood what I needed and made suggestions accordingly. He was very sweet to set up everything I requested. He’s an asset to AT&T.
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March 2024 by Marlon Mondragon
Since they are not the account holder of my number, when I left they did not respond when I said, THANK YOU
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March 2024 by Phillip Sutton
Drew, the AT&T agent, was magnificent!
The AT&T pricing game is well very gimmicky!
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February 2024 by green9227
The reps at this store were rude and acting like I was an inconvenience they were sitting down just talking. It's totally unacceptable if you don't like your job find another place town work.
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February 2024 by Mandy Perez
I went in for a new phone and line and couldn’t have been more pleased with my experience. Matt G is the most helpful associate and made the process very smooth and understanding I’m so pleased with my purchase!
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December 2023 by Zulema Saldana
They have great customer service , fast and efficient ..Thank you guys !
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November 2023 by Nicole Ramires
I thought I had a good experience with setting up a new account here with a young lady. Until I got my first bill and was charged for all kinds of things I didn’t agree too. Was set up for insurance and a premium account. Thankfully the support line helped me delete all it and got my quote lowered to what it was supposed to be.
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November 2023 by Ed Tru
Have a great experience at this store. I was greeted and helped as soon as I walked through the door. I will most definitely be back to give them my business.
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October 2023 by Matthew Lindner
Matt was rep and was awesome!
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September 2023 by Natalie Bean
I went into the store in Boerne recently to switch my service to AT&T after TMobile instituted a policy that auto-pay can only be from a bank account (instead of a credit card). Iris and Isabella at the AT&T store were very helpful, knowledgeable, and courteous. They answered all my questions, set up an account comparable to my TMobile and I even got a free phone in the deal. Great service!
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September 2023 by Debra Garcia
Eric from the Boerne office was very professional, experienced & personable. Very satisfied.
