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February 2024 by Nancy S. Blumenberg
Auto Zone is a secret gem in the automotive industry. For a novice without auto repairs in my wheel base, it is hard to discern where to go with ridiculous pricing and people taking advantage of those who don’t know. I ordered a broken running light from Auto Zone. Jen, the manager, was extremely helpful and even installed it after I attempted it myself. Everyone in the store is extremely knowledgeable and helpful. I observed many of the regulars being called by their first name. I have told my friends and will definitely return for advice in the future.
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February 2024 by izabella ramos
Super Steve is awesome!!! He was so helpful when it came to finding out what was wrong with my car! Being a girl who knows nothing about vehicles can be intimidating but Steve made me feel comfortable and not at all like he was trying to upsale me for no reason. Love him!!! <3333
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February 2024 by McKenna Huff
Very friendly & helpful staff.I stopped in today to get my battery tested and the nicest and knowledgeable gentleman helped me fix and install a new battery! He even recommended some items i didn’t even realize i needed!
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January 2024 by Kyle K.
Johnathan was very helpful. Amazing customer service, which I don't usually get at other Autozones. Will definitely go out of my way to go to this location.
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November 2023 by zabryth astra
Needed a battery. Everyone was soo nice and and helpful. A super nice employee came out and diagnosed my car, installed my battery, gave us info about my car I didn't know. Very knowledgeable. And I noticed no matter how busy it got, they all did it with a big smile and warm welcome. Thank you for a great experience.
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November 2023 by Cord Johnson (Poodlepeople)
Jenn the manager went above and beyond to help me help a friend. She was not only willing to listen to the issue, she offered a great solution. Highly recommend!
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October 2023 by Roxanne Linscott
Roy is awesome, I had a brake light out,and headlight out also. Got a warning on the way into town to get bulbs ,they were close to closing,and Roy still helped me get both changed ..thanks so much .Above,and beyond..great store
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October 2023 by Veronica Green
VERY helpful! & Professional Staff. Mr. Manuel S. serviced my mom's car with a smile and Ms. Dominque and other Staff were SO kind to my family and I.
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September 2023 by Renae Summerour
Extremely helpful! Needed help with a turn signal light & they took care of it in just a few minutes! Steve & a couple others provided excellent customer service! Will go there again with any future vehicle parts needs. Highly recommend them!
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September 2023 by Andrea Zuniga
The manager was really helpful and patient with me. It only took me 15 minutes to get in and out of there. She was a female and helped me replace my rear view blinker.
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August 2023 by Scott Lawrence
I live in Boerne TX. I came out of the gym at 6:30am Monday morning (21 Aug) and my truck wouldn’t start. I walked to the Auto zone to see what time you opened. Steve was sitting on the curb and volunteered to come over to check and see if he could help. He jumped my truck and was waiting for me when I pulled up. He checked my battery, toldme how much a new one would be and had everything ready the moment you opened and installed it in 15min. He is extremely professional and helpful! He is the example of what customer service should be and a GREAT example for your company!
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August 2023 by boerne_ben
Had some transmission codes pop up on my Subaru, had them take a look and tell me it was the transmission oil pressure sensor that went bad and had them order the part for me. Turns out it wasn't the part needed to fix my vehicle and it was actually the transmission control module. Came in to return the unneeded part and was denied the return, stating that they couldn't accept the return of a part that was already installed.
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August 2023 by Melissa Barnes
Jenn at this store was incredibly helpful! My car had a part dragging underneath the hood and she came out and helped me remove it. Being out of town and with my son this was so stressful and she helped me tremendously. Thank you AutoZone for Jen and always helping your customers.
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July 2023 by Lowell Unruh
If you get lucky enough to have this fine individual help you out with your auto parts needs, you’ll see why she’s getting a five star review from me.Customer service can’t be found everywhere all the time. But when it is found it should be recognized, and identified. Well done Miss Jenn. You are a rockstar.
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July 2023 by PartyTime XXX
The people are friendly, the service is good, the store support is HORRIBLE and unfortunately I had to go somewhere else because their systems had problems accepting a check. Overall, I've used this store countless times over many years and will continue to. Parking is sometimes a headache as well since the parking lot is so small and at the middle of an intersection.
