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January 2024 by Monica Rodriguez
I a huge THANKS to Garrett and his Broadway (Boerne) HELOC team for the help and guidance along the way. He was a wealth of knowledge, he answered all my questions and was upfront about what to expect throughout this process. His team was also extremely responsive every time we reached out. Without this loan, we wouldn’t have been able to purchase our forever home. We successfully closed on it before ringing in the new year. Broadway has been our bank for about 10 years now and they’ve always managed to save the day. We are so grateful and will continue to support our local bank!!!
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January 2024 by Bobby Gosschalk
Broeck is an amazing asset to the Boerne Branch. She always takes care of us and is the best ambassador and face of your bank possible. Thank you so very much for being here.
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August 2023 by Cheyenne Shaw
The manager is nasty
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July 2023 by Donna Laurin
Excellent customer serviceProfessional & Knowledgeable
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December 2022 by Janice Asel
Kudos to the staff in Boerne Tx! Brandi and Katie (and others) at Broadway Bank in Boerne have been invaluable with helping us meet our home loan requirements. Their knowledge and expertise made a complex process much simpler. We love Broadway Bank!
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October 2022 by John Smith
Been a customer of Broadway Bank for 22 years and have been pleased until recently. Over the last 2 months we've had 4 fraudulent transactions on our account initiated by scammers using online mobile bank apps.Broadway will not take any steps to stop these fraudulent transactions on our account before they happen. We are not initiating the transactions and Broadway Bank is allowing them to go through. They also want to charge us $35 to stop payment on transactions we did not initiate. Their only suggestions are for us to close the account, pay the stop payment fee or dispute the fraudulent transactions after they occur and wait to get our money back. The bank should be responsible for not allowing fraudulent transactions on their customer's accounts. This should not cost their customers additional fees.Our accounts should be secure, but they are not.
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October 2022 by Diane Chase
Katie Ranney was extremely professional and friendly in handling our questions and with the information she provided. We opened a personal and business checking accounts.
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September 2022 by Jason Postell
Katie and Valerie were super patient and helpful as they helped me navigate a used car purchase that was made complicated by the dealership. Customer service is hard to find now days, but not at Broadway Bank in Boerne. You are always treated as part of their family.
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July 2022 by Carbrat13 Ss
I just started with Broadway bank and it was a little rough going in but once you get going they truly are all amazing individuals . If you need a bank who cares who will go above and beyond for you go to Broadway bank if you need to talk to anyone all the staff are good but I truly recommend Brandy she is one of a kind and a godsend . If you want to be treated like family go to broadway bank Boerne
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June 2022 by Jan Fuger
I have banked with Broadway for many years. The nice thing about living in a small town, is most businesses pride themselves on remembering their customers. I have friends who live in large cities and they think there's something wrong with that idea! Broadway remembers you.
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December 2018 by SEK
No privacy; they show your info to others & ask personal questions loudly. For instance, they actually ask what I was doing with the cash I got out once. This was in the lobby. I responded saying that with everyone hearing I was walking out with money that probably nothing, I would likely get robbed now instead. The comment went completely over their heads. No clue!
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December 2018 by John Price
Very nice people to deal with.
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April 2018 by Lawson Eddy
Very rude. No Customer service. Gave me 2,000 in 20 dollar bills and said they were out off 100 dollar bills. Said if I wanted to open a account they could find me some more hundred dollar bills. How manipulative!
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June 2017 by David Maltsberger
Personal banking with a small town flair and an international reach.
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May 2017 by Doug Knell
A great place to bank. I love the friendly and helpful staff plus the technology that Broadway Bank offers makes life a lot easier.