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February 2024 by Vivian Hughes
I had a great experience! Alexis was super nice and very professional.She's a 10!
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February 2024 by veronica sanchez
YESENIA SANCHEZ was very kind and helped me with my questions
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February 2024 by Carolyn Denny
Alexis was very helpful, walking us through all the steps to get set up. The customer service and value are hard to beat. Thank you, Boerne Cricket!
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February 2024 by Vicki Parker
ALEXIS was GREAT and So VERY HELPFUL!!!
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February 2024 by Marcos Romero
Alexis is the best ! I bought a new phone and she helped me set it up and answered all my questions. Made the process of transferring everything to my new phone very easy ! 11/10 !!!!
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February 2024 by Terrie Steffensen
Excellent customer service from yesenia. Yesenia was Kind and patient, and never made you feel rushed. Her knowledge was invaluable. She took time to explain phone functions. Highly recommend
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February 2024 by Cesar Avendano
Always greeted by the two wonderful saleswomen. Yesenia and Alexis. They do amazing.
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February 2024 by Dawn Medley
Elderly people BEWARE! I went to have my phone checked out due to not keeping a charge. I have been a Cricket customer for many years. ALEXIS was my sales person who said I needed a new phone and sold me one for $30.00 which was an Iphone 11. After leaving the store I realized she failed to transfer any contacts or my photos. I went back to the store 30 minutes later to get this resolved and was told by a young man I would need my apple ID and would have to go the the Apple store fir this. I asked to speak to Alexis and she would not come out to the front of the store to speak to me!! After a month I got a charge of $130.00 on my bank account for "Progressive Leasing " having no clue what this was for I called them and they explained I had a lease agreement thru Cricket for $1400.00. I was totally UNAWARE OF THIS!! She never explained this to me or went over a receipt with me! Now I know why this store is top in sales!! PATHETIC that you do business like this with ELDERLY people. Will never refer friends or family to Cricket again but will go straight to the BBB. This is posted for the customer my husband...REESE Meaux.
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January 2024 by Scott Davis
For all you older folks, my name is Scott Davis. I'm am disable vet that I have different things happening to my brain. Because I have a military background. I'll be in blow up. Yesssie, her partner there on Saturdays. I'll be straight and forward with you if u decide to switch to cricket. They are my recommendations. Don't go to the other lady because she doesn't have time for cricket customers.I do have to say. I asked specifically for my $113.75 back from this lady. When things went arrive, they were my fault, I owned it. I brought the wrong paperwork with my wrong phone numbut. Yessie, she was able to take cReofcare of the problem. I had in 3 minutes. Go to yasi, she is the cricket. Go to persend it. Thank you, Scott Davis, Good Night and happy holidays. And God bless everyone because I fought for everyone I am you disabled that navy CB.
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December 2023 by Molly Medina
Good selection, fair ptrices, great customer service. Alexis was amazing: knowledgeable, courteous, patient, focused! I'd rate her 11 on a scale of 1 to 10! Susan T
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December 2023 by Domonique Chapman
The service I received from Alexis was amazing ~ she spent 2 hours with me transferring my information from my glitching phone to my new phone !!! Thank you very much !
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November 2023 by charlene harrison
Staff was friendly and helpful when we were in.
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June 2023 by Lynn Scoggins
Yascenia was VERY patient and kind. Got us through our ordeal with leaving Google Fi, which we knew would be difficult, and it was. All good now. I'm glad to have my new Cricket phone
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May 2023 by Ryan Miller
Yesenia Rocks wonderful attitude excellent customer service if you need a phone she's the gal to go see!
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April 2023 by Bob Keller
I have had Cricket wireless now for 3 1/2 years and it has been outstanding. I upgraded phones yesterday and Yesenia did an excellent job activating the new phone. Quick, easy and she is a pleasure to work with. Thank you so much and truly appreciate what you did. Bob
