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June 2023 by Google user
Dayani was a real jewel of a doctor in the past, but now it seems like he's fallen into the trap many doctors have: no time. He probably sees 50-60 patients per day, and now when he comes in the exam room he's always in a HUGE hurry. He sits there focused on his laptop and talks to you sideways. You can just tell by looking that he's stressed out. He's really changed from when we first started seeing him a couple of years ago. Same with the staff - about 75% of the time they fail to call/fax in a referral or prescription, and we have to call them back to \\\"remind\\\" them to do it. Now a few weeks ago they sold out to a big multi-state corporate practice. So, here we go again. Sad to see, though; this used to be such a wonderful little clinic.
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May 2023 by Bill Smith
Dayani was a real jewel of a doctor in the past, but now it seems like he's fallen into the trap many doctors have: no time. He probably sees 50-60 patients per day, and now when he comes in the exam room he's always in a HUGE hurry. He sits there focused on his laptop and talks to you sideways. You can just tell by looking that he's stressed out. He's really changed from when we first started seeing him a couple of years ago. Same with the staff - about 75% of the time they fail to call/fax in a referral or prescription, and we have to call them back to "remind" them to do it. Now a few weeks ago they sold out to a big multi-state corporate practice. So, here we go again. Sad to see, though; this used to be such a wonderful little clinic.
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March 2023 by Justin Monita
My wife has gone to Dr. Dayani for years and has been very pleased with the practice and Dr's and recommended that I go there too. Unfortunately Dr. Dayani is not taking new patients so I was assigned a different Dr./PA (which was fine). The initial appointments were okay but I was feeling pressure to be put on medication and had to aggressively push back to identify other alternatives or lifestyle changes that would better align to my wants (before getting on medication). Every time I go in, it felt like they were eager to push me through and didn't spend time explaining what was happening and why they were making the recs that they were. In the last few months I the experience has been made progressively worse by the staff. I did a test at STRIC and called for my results, which someone gave me over the phone but didn't give me any additional context into what those results meant or what next steps were. I waited for the Dr. or PA to call and no one ever did. I eventually called back to get referred to a specialist which they did (thank goodness). Then a few weeks ago, I had to cancel my labs and the staff told me to just come in whenever and I could reschedule my follow-up appointment while there. Fast forward to today, I go to the office, wait 30 min to get lab work done, go to the back and they tell me my appointment is in July and they cannot do the labs. I try to understand why and they say they don't want to get "audited" (???). I happened to have my paperwork from my new specialist with the orders that were requesting the same information and again they refused to do it. They suggested I go to another lab (ALSO A QUEST) to get the labs -- which makes absolutely no sense. Needless to say, I have been going to Drs. my entire life and have never experienced such incompetence. Very disappointed and will definitely be finding a new primary for me and my family.
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January 2023 by Jasvin
Worst worst Privately owned clinic.The staffs doesn’t even know the basics.Lots of mistakes in lab work. They are not even sorry about their Mistakes.
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September 2022 by Melissa Bowman
This place was good and I really liked my Dr. Both doctors in this practice are actually really good and caring. I have been an established patient for a long time and one day I call to confirm appointment just to be told they don’t accept my insurance anymore but accepted another plan I had access to so I spent two weeks switching health plans just to be told once it was active no actually we don’t accept any of those. I have major health issues that needs medical attention and a major surgery coming up that needs clearance and they don’t care regardless of any of it. Self pay is all they can say. The staff have been absolutely rude through this process and has left me without anything and in dangerous position with my health. Definitely don’t recommend unless you want to be left pushed out on the curb because they don’t tell you anything until it’s to late.
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September 2022 by Cheesey Gutes
Very efficient office - friendly staff and doctors. I like that they have labs in one of their rooms so you dont have to make appt to get tests done. Dr Muthappa is friendly and efficient - never waited too long in receiption or in room for visit.
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September 2022 by Funky Shrimp
Called and was told they may accept my insurance so I was booked. Turns out they don’t, hung up and remembered I needed to cancel my appointment and when I called back I was hung up on 2 times and then blocked.
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August 2022 by Bridgett Flesch
Dr. Dayani has been my mothers doctor for the last 8 months. He is doing such a great job! My mother has never been happier with a Dr. He pays attention to what she is saying and always follows up on any complaints that she has. My husband and I will soon be switching to this practice!! Staff is also very efficient and polite.
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March 2022 by Leah Eubanks
I had an appointment at 11:15, was seen at 11:20 then Dr. Dayan I came in for not even 5 minutes and then told me to go to other doctors instead. I was back home by 11:40. He did not want anything to do with me. I have been to several doctors, specialist and had many ER visits but since I’m not an easy patient he just wants me to get my head checked and make sure I’m not making it up and pass me to someone else. I have NEVER been disrespected like this before. I know I’m younger than his usual clientele but he is an Internal Medicine doctor he needs to understand younger patients can have similar problems that he is seeing in other clients. He needed to at least listen to what was going and TRY to see how these things are related. I was rushed, the office was beyond small, it was boiling hot in the office and I was just swept right back out the door when I stepped in. What a waist of money and time.
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February 2022 by John Garza
Dr. Dayani has a great bedside manner! Always available he listens to our needs and is willing to try other methods of services . I recommend him to anyone looking for a highly trained physician with a great personality and genuinely cares about his patients !!
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November 2021 by Krishen Nayak
Dr Dayani is a great doctor. A superb diagnostician with outstanding clinical skills. A doctor committed to do excellence in his profession. I am very fortunate to be his patient. I truly believe I am alive today because dr Dayani spent endless time when I first saw him to get my difficult medical conditions under control which previous doctors had been unable to.
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September 2021 by Mark Young
Most patient friendly PCP I’ve had.
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September 2021 by Sandy Johnston
The doctors are great and very attentive. The have been a great support and helpful. For anyone to complain about them being late to the appointment is ridiculous since they were most likely helping another person like yourself and you would complain if they jumped up and said I gotta go cause I have another appointment. SMH. They are great doctors!
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August 2021 by Janie G
Issues with staff and patient communication. I wasn't informed that telehealth or phone appointments are done after hours or when the doctor is done with her in office appointments. I had made arrangements to be ready for her phone visit ( I have kids). If my appointment time says 4 pm. I expect to receive a call at that time or receive a courtesy call from the staff or the doctor telling me they are running late. This is unacceptable!!!!!! Patients time is also valuable!!Oh.. I wish staff was less rude too..Very disappointed!
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July 2021 by Deborah Blackwell
My family and I have been seeing Dr. Dayani for several years now. He is a very professional Doctor that is attentive, compassionate and always concerned about how the entire family is doing. I have always been able to call and get an appointment with him when an emergency arises and usually the same day. All around great doctor!
