-
November 2023 by Terri Lilley
Took my second car in for 60k checkup. As before I always get great and courteous service from here. It’s always nice to be treated with respect and the team at fair oaks automotive does that.
-
October 2023 by David Suarez
Had my car inspection done at Fair Oaks Automotive. No appointment required. Staff very attentive and professional. They have you in and out in no time. I will definitely be taking my vehicle here with any car issues in the future.
-
October 2023 by Ricardo Mendez
Honesty and integrity., totally enjoyed my experience with Fair Oaks automotive.. for most repairs same day., in and out.. great staff., and clean facilities..free water., and a nice waiting room.. better than dealership prices.. thanks again., SARGE U.S.M.C..
-
October 2023 by Richard Breakie
I use FOA primarily for vehicle safety inspections, my experience over the years has always been excellent!
-
September 2023 by Josiah S.
Extremely rude and unprofessional for a business! As soon as you make communication with the representative handling the phone customer service is thrown out the window.
-
August 2023 by Douglas Owens
Fair Oaks Automotive has taken such good care of us over the years. They communicate well with us with straight forward findings and solutions with a reasonable estimate. They have handled everything from major engine repairs to crazy electrical problems in several of our various aging vehicles and also done it in a reasonable and timely manner. They are also very competitive on their prices. I have never felt over charged. Listen, this is your auto repair shop! STOP going to dealerships in Boerne area that don't respect your time and finding your service representative can be like a game of hide and seek followed by a fat bill with overpriced parts and mark ups after waiting forever for a call back or your vehicle even for just simple stuff.
-
August 2023 by Douglas O.
Fair Oaks Automotive has taken such good care of us over the years. They communicate well with us with straightforward findings and solutions with a reasonable estimate. They have handled everything from major engine repairs to crazy electrical problems in several of our various aging vehicles and also done it in a reasonable and timely manner. They are also very competitive in their prices. I have never felt overcharged. Listen, this is your auto repair shop! STOP going to dealerships in the Boerne area that don't respect your time and finding your service representative can be like a game of hide and seek followed by a fat bill with overpriced parts and markups after waiting forever for a callback or your vehicle even for just simple stuff.
-
July 2023 by Larry Lu
Oil Change less than an hour
-
May 2023 by Bill Ross
Can you believe it? An honest, reasonably priced auto repair shop...
-
May 2023 by Doug M.
This place is awesome they always take good care of me, my family and my friends, they're not the cheapest or most expensive but they are honest.
-
April 2023 by Jill Wentworth
Delightful. I had gotten the run around from another auto shop in the area and when I went to fair oaks auto they were honest with what really needed to be done and it was 1/3 of the price because of it. They didn’t overcharge or make up work to try and make extra $. Found my new auto shop!
-
March 2023 by Craig E.
I'll say, I come here for inspections ONLY. Roger (the guy behind the front desk) is very rude to customers. Also, I've been ignored the last two times for a while before he finally looked up as if I was inconveniencing him. I sit in the lobby and listen to how he makes stuff up to customers on the phone and exaggerates issues big time. I then hear the price they are quoted. This place sure seems like your typical scam automotive place unfortunately. Some poor old lady with only 39,000 miles on her car needed help with a squeaky break. He told her she needed a new battery, rear rotors, rear taillights, and a new battery. The car only has 39k! He then told her $2750. Her younger son called back shortly after asking questions because of the high price. Roger starts yelling at him to come and look at the rotors etc. He gets off the phone and starts talking trash ab the son calling up here to question. I can't believe he is allowed to work here. Very rude and disrespectful.
-
February 2023 by Kendall Davis
I had a wonderful experience here. As a woman, I’ve never been able to go somewhere for an service appointment without needing to explain that I can get my tires rotated at discount tire for free. I didn’t bring this up this time - Fair Oaks Automotive did! They truly value the customer over the transaction. I felt very welcome and safe there. Thanks for a great experience!
-
January 2023 by J E
Customer service is non-existent here. I walked in the door at 4:40 PM. There were no customers in the place. I was the only one. I politely ask for an oil change. The angry man behind the front desk couldn't even muster the courtesy to look me in the eye. He just continued what he was doing and spat out, "No! Too late for an oil change!"I politely asked what time they closed. "6 o'clock - but we start putting up cars at 5:30." I looked at the time: it was now 4:42 PM.Basically he was telling me that it takes them longer than 45 minutes to do an oil change. Again: there were no other customers in the place.As I was walking out in disgust, the other lazy man next to the angry man had the audacity to say, "Thank you, sir." Lazy and incompetent. Avoid this place.
-
October 2022 by Tim Babich
Did my state inspection here. Didn't wait too long. Seemed like a legit place. Nice ppl
