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January 2025 by Tim McVeigh
Is Marco still owner? Get this company going again. Kevin was great employee thanks.
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January 2025 by Tayler Graham
Sent moving guys that had no idea what they were doing and they broke all moy shelves trying to take them apart the guy had no idea he was supposed to help us unpack and complained that he had to help and and asked if we had drugs I will never ever use this shotty company again
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August 2019 by Justin Wilmurth
Watched them move my neighbors very unprofessional. They even kicked my neighbors dog. Loud vulgar obscene. Would not hire them.
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August 2019 by Sonia Garza
I have used this company twice. The first time was awesome. Guys were on time, very careful with my items and worked very hard. I thought I'd use them again and it was a complete disaster from start to finish. I had a 9:30 to 10am slot. One guy shows up at 11:05...the other at 11:20. Ok only an hour late - I dealt with it. These two young guys took double the time it took the first two guys to move the same exact furniture and on top of that couldn't finish the move because the truck was too small. I'm confused how everything fit the first time but not the second. and the worst part is I asked them SEVERAL times to be extra careful with three particular items - antiques. One guy decided to remove the mirror instead of trying to wrap it and broke it. This mirror is over 100 years old, round mirror and is not replaceable. I had so much damage to furniture, walls, baseboards....never again will I use this company. I just wanted them gone. Too bad I can't post pics. Extremely saddened by the damage done.
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August 2019 by Edward Hodge
Terrible experience. Did not show up on day of move, putting us in a terrible bind since we had to move out that day. Do not use this company. Awful...
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August 2019 by Jesse Kenyon
I worked for Marco and I know he's a very good moving company to use
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August 2019 by Jamie Buck
The law firm I work for moved from a difficult to navigate set of offices, which included a set of wooden outside stairs.
Marco and his crew went above and beyond to accommodate us, including a Sunday load-up and Monday offload. Marco even retrieved several very heavy, unwieldy antiques from a separate storage unit. He stayed onsite for the majority of both days, and when it became necessary to return a third time to move an extremely heavy piece, he did not hesitate.
Marco was responsive, easy to work with, and his crews are hardworking and easy to interact with.
I can recommend Marco and Flat Rate Moving because I was impressed with the dedication care shown.
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June 2019 by Courtney C.
Do Not Use this moving service!! 2 guys showed up 40 minutes late to my appointment and took 4 hours to move a 2 bed room apartment that was already packed and ready. Once they unloaded my boxes that were clearly mark fragile and glass, we discovered my dishes, vases, and glasses were broken. I called the owners several times and they have given us 3 different email address that were not valid. I've spoken to her on different days and now there is no answer. I was told I'd be reimbursed for the negligence of my property however now they are unavailable. Find a service that is truly registered with the Better Business Bureau since this company is not accredited by the BBB.
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April 2019 by Nick Confer
They don't pay their drivers drive time. I worked there and did way more work than I should have, gone for 14 hours get paid for 9 hours ... Wow... Trucks are old and breaking down ... The owner hides every time there's an issue with customers.. Should of paid me good buddy
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April 2019 by Sonia Serenil
I have used this company twice. The first time was awesome. Guys were on time, very careful with my items and worked very hard. I thought I'd use them again and it was a complete disaster from start to finish. I had a 9:30 to 10am slot. One guy shows up at 11:05...the other at 11:20. Ok only an hour late - I dealt with it. These two young guys took double the time it took the first two guys to move the same exact furniture and on top of that couldn't finish the move because the truck was too small. I'm confused how everything fit the first time but not the second. and the worst part is I asked them SEVERAL times to be extra careful with three particular items - antiques. One guy decided to remove the mirror instead of trying to wrap it and broke it. This mirror is over 100 years old, round mirror and is not replaceable. I had so much damage to furniture, walls, baseboards....never again will I use this company. I just wanted them gone. Too bad I can't post pics. Extremely saddened by the damage done.
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April 2019 by Kristine Nelson
If I could give zero stars, I would. We booked Flat Rate over a week in advance and they said they would be at our place between 9 and 10 AM, Thursday 3/28. Then they called and said it would be late morning/early afternoon. Then their "truck broke down" so it was going to be even later. Finally at 3:00, 5 hours after the time they originally said they would be at our home, my BF called them and they told him they were still several hours behind and wouldn't be able to do it that day. I took a day off work for nothing, our entire schedule was thrown off and now we have to find a new crew who can move us out within 3 days before our lease expires. Absolutely ridiculous.
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March 2019 by Edward H.
Terrible company. Did not show up on day of move. Movers told my wife over the phone they were tired from a previous day's move. We had to scramble to find another mover since we had to be out by the next day. Awful...
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February 2019 by coleynaeSLS
I never thought I would ever say this but I found a moving company that not only moved us without a hitch but had integrity and professionalism. These traits are not commonly found in this field. The men were pleasant, understanding and considerate of our every request. 5-stars to Marco and his organization. TY again, Kevin
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January 2019 by Misty A.
STOP!! DO NOT USE THIS COMPANY!!! They tore a hole a couch in our love seat, my daughters nightstand rolled off the truck ramp (where they left it sitting on an incline) and into the street, damaging the corner, left and 8 in long and 4 in wise scratch on another table, gouged the wood on my heirloom piano, to make JUST A FEW! Now 3 months later we STILL haven't been compensated. If u value your belongings USE SOMEONE ELSE.
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December 2018 by Tracey Arnott
Last minute call for move the next day. That did a great job. Even in the rain they got things into the house without getting wet. Very professional. Thanks again!
