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February 2024 by Mdj Design
I showed up as a walk-in as I was told I could, and the lady was rude and said no, I needed an appointment. Turns out she lied and didn't want to do her job. I would recommend any other location than here.
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February 2024 by Anthony Dagostino
Easy to make an appointment online and it was a breeze to check in when I arrived. Got there 10 minutes early, waited in my car and 5 minutes before my appointment I got called in. Staff was super friendly and I was done in no time at all. Great location and great staff
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February 2024 by Chico Foonman
The lone staff member I encountered was helpful and very pleasant. It was a good experience.
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February 2024 by Sam Neylan
Every LabCorp I’ve ever been to has been a 2, 3 star experience at best… until this experience.I attempted to book an appt on line but next available was too far out. So, I took a big risk & drove 45 min each way to ’walk in’.I assumed I’d be there for hours.Instead, this is what happened …I walked in on a Monday morning around 9am. The only other patient was at the window talking to the woman behind the desk.I went to the digital sign in kiosk.Put in my info, sat down & she called my name in less than 2minutes.I gave her all my info, had a very pleasant conversation, I told her this was the best experience so far at any LabCorp.I learned that Michelle has been there 3 years, (usually by herself!), and the days they send a 2nd person over are really helpful to her/patients.Sidenote: she shows up every day, despite being totally overworked.A reminder to be nice to people, you never know what’s going on behind the scenes.I sat down, was called back about 2 min later. Joseph had trouble finding a producing vein. When he did, i geared up for a painful draw. And instead, felt NOTHING.Literally, it was the best blood draw of my life!I think the total amount of time I was there was maaaaaybe 20 minutes.Huge thanks to Labcorp MVPs Michelle & Joseph!!
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February 2024 by Roland Villanueva
Fast professional and very courteous
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December 2023 by Jeremy
Walked in without an appointment and was in and out within 15 minutes. I never have any trouble with LabCorp. Quick & Easy
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October 2023 by Elisa Jung
Only 1 person running the place and she is far more competent than Quest. She is always helpful and sweet, and I never had a problem except for when their system messed up. Always have an appointment set up ahead of time so you don't have to wait too long!
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July 2023 by E M.
I tried to call in a lab order for a patient and listened to a Long recorded verbal explanation of their COVID issues and finally was directed by the recording to lab requests-and I pressed '3' to speak to a person.I then waited patiently (the first 2 times) on hold interminably till IT hung up on me-a total of 3 times!!! That's 30 min total of my life I can never get back. I called their 1800800...service number and spoke with a human who was very nice - hope it helped to bring it to corporate attention but...I feel that improvement is unlikely.I will choose Quest in Boerne for my patients. Hope you can choose your lab so service will matter.
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July 2023 by Michael Hamilton
Michelle, you were awesome this week! You handle everything thrown at you with grace. Thanks for being such a helpful soul.To those of you that visit this location, gripe and leave negative reviews, and then visit again and tell the person running the lab that you've "read the reviews"...why? There are 5+ other lab facilities nearby to try out. I was there the other morning when one of you was rude, and you'd already left a negative comment for this 1-person facility. Just move on, right? Smh.
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June 2023 by Sammantha Winston
I didn’t think get my bloodwork done would be so difficult. I drove from Leon springs to this location only to be told that my Doctor had not sent over my orders. So I called my doctors office to ask them to send them over again. They explained to me they had sent the orders May 18th and again this morning. They tech running the clinic was alone and told me that she had no orders for me. I waited at this place for over an hour. I finally had enough and just left. As I’m driving back to Leon Springs I get a call from the tech that she received the orders. This place is a mess and under staffed. I honestly would give it 0 stars if I could.
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May 2023 by Chris Koszo
Great experience, the lady working there is very sweet and skilled. I didn’t have anybody in front of me I made an appointment. Best LabCorp I’ve been to yet!
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May 2023 by Declan Dea
The email I received to take the test did not mention needing an appt, when I walked in I went to the front window and waited as the sign instructed, the lady behind the glass passed by multiple times and completely ignored me, after 20-30 min of standing there she finally opened the glass, she completely ignored me and called someone else’s name, after asking her twice to check in she pointed at an iPad kiosk across the room, i was there over an hour for a simple pee test and the facility was understaffed and the staff was rude. I will be telling everyone I know to avoid this place like the plague.
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May 2023 by Kevin Little
Was provided an appointment by Veterans Evaluation Services to have a lab draw at this location. I arrived 15 minutes early and checked in at the kiosk in the lobby. Was called to the desk by name and was asked if I had lab orders with me. I responded “no I do not”. I am told no labs can be taken with out a lab order. Which made sense but I didn’t make the appointment, VES did and they didn’t provide any lab order. I then asked if she could check and see if they had a lab order provided from VES. She responds with “that’s what I asked you”. I didn’t think much of it but she only asked me if I had them. Anyway, she tells me I am lucky because they do have my lab order. She tells me to have a seat and she will call me back shortly. When she calls me back I realize she is the only one checking people in and doing the labs. The lobby was full when I walked in and was still full when I was called to do my labs. She then tells me next time to make an appointment, I can do it online. Again, I didn’t really think much of it because I didn’t have anything to do with making the appointment in the first place. So if you are a veteran don’t leave when she tells you she can’t draw your labs with out an order. Make sure to tell her that she should have them already from VES through the VA. I am only making this review because of the lack of communication between VES and this place that will prolong veterans being evaluated properly and timely.
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April 2023 by Emily U.
After a terrible experience at the huebner labcorp location yesterday I was nervous to return to labcorp. But I was so happy with my experience this morning at this location ! The technician was kind and very skilled at drawing my baby's labs. If I have to have blood work done on my kids I will 100% return to this location.
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April 2023 by nancy weiss
One of the WORST facility I’ve been to. Had a scheduled appointment. Arrived ahead of time yet I waited more than 2 hours before I was seen by a technician. There is a sign at the window that says if checked in and waiting more then 30 minutes to please let them know. I did but the did nothing about it. There were 6 very annoyed people ahead of me.Never again !!!
