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April 2024 by Franco Whitehurst
They delivered to fair oaks lol
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March 2024 by Handyman Cave S
We had a terrible experience ordering online at this PapaJohns Pizza, we ordered 2 large pineapple topping pizza and instead received a pepperoni pizza (we are pure vegetarian and don’t accept or bring meat in house) after returning it and complaining with the store manager she said she would send in another pizza. After a long wait we finally received them and guess what, they had out pineapple over top of the pepperoni and re send in the boxes!!!! Thats not just no professional but also very insensitive towards someone’s preferences! Never thought this is how Papa Johns treat their customers.we are going to be extremely cautious in trusting them. Think about someone allergic to certain foods , they just don’t care. When we called up again the manager didn’t even come to the phone. Bad CustomerSupport and worst experience!!
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December 2023 by Michelle C.
If I there was an option for minus stars I would give that. We went to the location the 13762 Potranco. I have never had a more rude experience especially from a manager. We order a pizza the way it comes and then a Papa bowl without cheese because of food allergies. It came with very thick layers of cheese and hardly anything of the vegetables. We called to let them know that we ended up with a bowl with cheese. We let him know it was an option to not have cheese when ordering and it gave a warning that there would be no cheese. He basically said we were lying and that wasn't an option. He refused to do anything to help. When we asked if he was the manager or if one was available he said he was the manager. We asked for corporates number and he said he doesn't have that information to give and hung up. It's really sad they lost several customers tonight just because he felt the need to be rude.
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November 2023 by negritodetodos
The pizza is awesome. The employees super friendly . Great service recommend to any and
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September 2023 by Nick Arm.
They delivered our pizza to the wrong address. We called and after some arguments they realized their mistake and offered to remake. Remade pizza took 2 hour (3 hours from original order), had some blonde hair in it and was missing extra sauces that we paid for.
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September 2023 by Kyle L
Waited over 1.5 hours for a pizza that looked and tasted like it spent 50 minutes under a heat lamp and 45 minutes in a car (according to the tracker, it did....)Looking at the reviews, its clear the management doesn't read them or bother to respond.Try Marcos Pizza in Boerne, I should have done that this time around.
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September 2023 by Jacob D
Understaffed which took an hour to get my food.However! My pizza was still great and the crew were professional and kind!
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September 2023 by Donna True
Papa Bowls are a delicious way to eat Keto!!! Italian meat trio is my favorite.
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September 2023 by A M
Best customer service ever Elena is absolutely awesome!!!
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August 2023 by Zach Thompson
Paid $34.44 for a single large pizza, then waited an hour and fifteen minutes to recieve it. Called at the one hour mark to which the manager said it would be an additional 30 minutes, canceled my order on the spot. I live 9 minutes drive from this place.
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March 2023 by PartyTime XXX
I love Papa John's pizza. I've eaten from many pizza places over the years and Papa John's is the best fast food pizza chain in my opinion. This location is really small so there is not inside dining and parking can be a headache but grab it to-go or even have them deliver. Would recommend!Parking: There's really only about 5 parking spots without parking in front of another business as it's located in a business suite strip.
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February 2023 by Jonathan Rosales
Victoria was awesome in helping me out! Well versed in deals and super friendly! Very happy with this location and the food taste amazing!
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January 2023 by redeal57
Ordered pizza from papa Johns, delivered quickly, hot and tasty, hats off to Robert and his team at papa Johns, well done
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December 2022 by Yesuri L
Couldn't tell if they were employees or bunch of teenagers having a get togethe. Guessing Papa Johns don't have uniforms? Also, bunch of girls with no hats or anything for their hair? Health department should make a visit to this store.
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November 2022 by Caitlin O.
Two stars for the half decent cheesy bread. It's unfortunate that's there's few pizza delivery, or pick up, spots near by here in FOR. We've ordered from here many times and continue to be disappointed in the $50+ we spend for blah pizza. And don't even think about ordering the Papdilla. It's literally just a slice of pizza folded in half for $8!
