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November 2023 by Tina B.
Friendly young lady scheduled my appointment over the phone, and upon arrival that week, Walker was very helpful and quick in getting my vehicle all set for repair. For a repair shop, I have nothing but wonderful things to say about the service, fair price, and quick turn-around!
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September 2023 by J. Vol
One of the best shops I've been too. They are honest great work and good prices. They are very busy but I can definitely see why!
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September 2023 by Mark Mullins
Great people - repaired and returned my car just as they said. Reasonable pricing. Will take my car to them from now on. For alignment or anything else.
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August 2023 by Mark Cross
They may not be able to pencil you in to get your vehicle seen for a week or two… but it’s because they’re that good. Friendly staff and professional service are what they offer. You feel like family; I knew my 2012 Ram 1500 was in good hands.
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August 2023 by Steve Phillips
I took my GMC to get looked at for the AC. It was very hard to diagnose because it was only blowing hot mid afternoon but they kept it for a day and a half and they ended up blowing out the system refilling it, checking the pressure and it absolutely worked, my AC is now cold and I have no problems. I would highly recommend these guys for anything. They will definitely figure out the problem diagnose it before they charge you and not try to rip you off. I will continue to bring all of my vehicles to these guys to let them diagnose it fix it and move on. Thank you guys so much.Service: General repairs & maintenance
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June 2023 by Matt De La Rosa
Really really disappointed. Me and my family used richies for 10-12 years. The bigger they have gotten the more expensive they're becoming and the less concerned they are for their customers. Back in the day they would fix whatever the problem was. Not try to sell you all new parts that dont even need to be replaced. Took my car in for an AC issue. I got a call that they need to replace the entire AC kit. They wanted to charge me $1800. I asked if they knew where the leak was coming from and they couldn't give me a direct answer. After talking back and forth and being placed on hold they determined it was probably the compressor. Wanting a second option I said I'll just pick up my car. I go get my car and they charged me $151. Even though I was told by Walker "oh we always call before doing any repair- diagnosis is free" word for word what he told me yesterday. Today when I questioned the charge it was excuses on why they had to charge me this time. So a free diagnosis turned into $151. Complete waste of time and money. Will update my review with my second opinion to see what other mechanics find out and if the entire AC system really had to be replaced. I'm thinking it will be something as simple as a compressor valve or an ac hose but we will see.
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May 2023 by Mackenzie “Kenzie” Conley
Anytime someone asks about where to go for their auto repairs, I suggest Ritchie's. They have wonderful service and run an honest business, which is rare for automotive repair shops anywhere around here. They treat everyone well, and I, as a woman, can say we do not get treated any different than any man, which is also SUPER RARE around here. They never try to bait and switch, and they call in advance if something comes up instead of not telling you until after. I could go on all day about how wonderful they are, but should you need an auto repair, you should go and see the night and day difference yourself. Trust me, you will never need to go anywhere else.Thank you Ritchie's for being consistently fantastic over the years!
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April 2023 by James Sanders
Ritchie Automotive is without a doubt the best auto repair place I've ever been to. I don't live near San Antonio anymore, but I will still drive over an hour just to come here. The owner, Frank, is the most honest and helpful mechanic I've ever met.Service: Auto maintenance
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April 2023 by Michelle A. Farley
Our family uses Ritchie's exclusively, but it was my first time actually taking my own car. They couldn't duplicate the issue I was having, so after running some tests, I went and picked it up. Haven't had another issue! But they were so kind and didn't charge me!
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April 2023 by James S.
Frank is without a doubt the best and most honest mechanic I've ever met. He always wants what is best for you and your car, and will never try to upcharge you to make an extra buck.
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March 2023 by Bryan S.
Always polite and professional. They've done a great job at diagnosing and repairing issues when ice had them arise.Outstanding integrity too, they were honest about their comfort level when asked about working on a diesel's turbo, and recommended a couple nearby shops that specialize in diesels!
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March 2023 by Bailey Crombie
If you want honest advice, honestly priced, then this is the mechanic for you. I was told by another mechanic that I needed my clutch completely replaced so I brought my car to Ritchies in addition to a brand new clutch that I had bought for them to put in. I recieved a call later saying that my clutch is completely fine, 100% good to go. They told me that they didn't see any reason to replace it. They could have easily taken advantage of me as the part they needed was literally in the back seat, but they didn't. Trustworthy mechanics do exist!
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February 2023 by Doug Bartels
After taking my car to be inspected due to a possible power steering leak I was informed by Ritchie Automotive that the car did not have a leak. I appreciate the honesty and excellent service I received from the company. I also was able to discuss future service needs and received honest feedback. I highly recommend using Ritchie Auto and will definitely use them should my car need repair services.Service: General repairs & maintenance
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January 2023 by Rebecca G
This place is great! I feel like they are family, very trust worthy.
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December 2022 by Steve Bulls
Excellent service and very friendly folks. We discussed the problem and the remedy. Truck was fixed and they now have a new customer for as long as I'm driving this old truck. ???
