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December 2023 by Dwayne Haskett
Mackenzie handled an auto loan on a recent truck purchase. She is a pleasure to work with and virtually handled everything while I was able continue working at my job. A few emails and she had the whole process complete. Overall the Boerne branch is outstanding to work with.
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December 2023 by lupe valenzuela
When my bank advertises, friendly done right, there are not kidding about it
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November 2023 by Herman Floyd
I have been doing business with United Texas Credit Union for over 20 years. I can say for sure, they are a #1, top-notch professional organization to do your banking with. The staff are just outstanding, and they treat you like family. No matter what banking services you may need, they have it. I would never do my banking business with anyone else. United Texas Credit Union, thank you for always being there when I needed you, and thank you for always making me feel welcome. Herman Floyd
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November 2023 by Hest Brin
Wonderful customer service from MacKenzie today! She was very knowledgeable and very courteous in explaining my best loan options!
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October 2023 by JD Davis
Mackenzie was my loan officer and was very informative and professional. She looked at many different avenues to try and get me the best auto loan possible. Communication was extraordinary!
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September 2023 by Brady Ortego
Fast, friendly, reliable service! My account is pulled up by the time I walk up to the tellers. I never have to wait, I don't have to make an appointment, and they exemplify exceptional customer service, which seems to be on a rapid decline everywhere. Keep up the great work UTXCU! Thank you!!
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July 2023 by David Prejza
They are very professional, and have excellent people skills something you don't find everywhere. And they've helped me throughout the years with some very difficult personal financial situations. I cannot think of another financial institution that has done so much for their members like myself. They deserve the five stars of just giving them.
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July 2023 by Bert Miller
What a great place to bank. Ann and Alexis are the best. They greet you by name and provide top service. And the financial products are competitive with all other financial institutions. Bank local in Boerne!
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July 2023 by Kerry Duncan
Alexis handled setting up several new accounts for us and she was the consummate professional. She exceeded our expectations and we are happy we chose this branch.
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July 2023 by Shane Squyres
Ann Villarreal is great! Very helpful and polite every time I visit the bank. I love the fact that she knows me by my name without looking up my info. Keep it up Ann! Thanks!
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May 2023 by Lisa Peek
We purchased a car through them. We paid it off in March and patiently waited for our title in a mail. A few weeks goes by and we haven’t seen it so I call in and they tell me that there was a balance of $.89. So we paid that, they said I should receive my title within a month. It’s now been 2 days short of a month and I call this morning and some rude rep named Jeff informs me that “it hasn’t been a month yet” and all April paid off loans get titles mailed this week. So I’ve been sitting here this whole “almost a month” and it’s not even been mailed yet. My point JEFF is that I was told I would receive it within a month and if you’re just mailing it NOW, that’s not gonna happen. That should’ve been explained to me BOTH times that I thought I had paid it off and would be getting it in the mail - that they’re held and sent in bulk at the beginning of the next month. I will never do business with this credit union again and will tell everyone I know to do the same. I’ve never had such poor customer service and business practices with a bank/CU. Far better places to do business here in SA.
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April 2022 by Andrea McDevitt
Thanks to United Texas Credit Union, I recently bought a house. They made the process stress free and helped me every step along the way. Their rates were great and I couldn’t be happier. I highly recommend them to everyone.
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January 2022 by GC Graham
New to the area, wanted a Credit Union to bank with. We found United Texas SA. Very friendly, easy to set up account. Looking forward to many years of banking. You definitely don't feel like a number. Would have rated a 5 Star if we'd of been able to get Debit cards right away, took about a week, same for checks. But all doable.Update Sept 2021 4 years laterWe continue doing business with United Texas Credit Union due to their friendly staff! Not a big fan of the lobby remodel or that they are no longer open on Saturdays. But the staff makes up for some of the short comings. Never had any type of banking issue and that please us greatly. Thanks to the staff for always being pleasant and smiling!
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November 2021 by Ram H.
If I could give no stars I would, take your money elsewhere, you could take your money anywhere else here in San Antonio and you'd be better off. This place only cares about how much money they can get out of you. Also make sure you don't overdraft 2 cents today and 10 cents tomorrow... you'll be out $50. These money hungry tyrants charge $25 the second you overdraft if necessary. Don't bother putting more money into your account to stop that, they take it no matter what. Super shady bank, will never bring my business to them again. Again go ANYWHERE else here in San Antonio.
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November 2021 by Ann Gudenrath
Recently relocated to TX from IL. Chose this CU as close to my new home.EVERYONE HELPFUL AND FRIENDLY and patient as could be with this ol senior! Made this stressful time SO much better!
