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October 2023 by Jana
So happy that Claudia was in charge of my printing needs. I was under a deadline and needed multiple products--posters, brochures, labels.etc. She handed it all with grace and on time despite my last minute requests. I am so grateful that UPS 3820 allows their employees to stay a few minutes after quitting time to get the job done. Thank you UPS for hiring/training such dedicated employees; thank you, Claudia for going the extra mile to meet all of my printing needs. I am most grateful!
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October 2023 by Sheryl Rowlett
I use this store regularly primarily with Amazon returns and we have a mail box there. I recently saw a post regarding the female employees at that location being rude. I have always had very good experiences there and couldn’t fathom that being the case. Well today I did have that experience. Went in to return a couple of Amazon returns and Bobby helped me. I’ve dealt with her before and have thought her customer skills could use improvement. Today she was just flat out rude and unfriendly. I realize people have things going on in their lives and items on their plates we know nothing about. But I also know that when you deal with the public you’re expected to understand customer service 101. She might want to consider working in the back instead of the front counter.
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October 2023 by Wendy Martin
5 stars to UPS workers, very helpful and cheerful when anyone enters the store. Special shoutout to awesome Claudia going beyond helpful to me when I couldn’t figure something out!! Awesome Stuart very kind ,helpful and professional .I know when I walk thru the door if any can help me it will the staff at UPS!!
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October 2023 by Amanda Richie
Theresa and the rest of the team at this UPS store are amazing! they just get you in and out so fast -every single time!! thanks y'all
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July 2023 by Lynn B
We recently moved out of state to Boerne. Finding the UPS store has been such a blessing. As you walk in the store, you are immediately helped if there is no line. If there is a line, the staff work quickly and efficiently so there is not much of a wait. Every single staff has been engaging, professional and attentive. Recently, I went in and Stephen was outstanding in helping me with a returning and sending a pkg. Thank you!
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July 2023 by Lauren Riggs
Theresa was AHHHHMAZING. we love her. she was so patient with all of our endless requests and walked us through every step of the way, for wedding signage. go for theresa for ALL printing needs. 10/10 thanks theresa!
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May 2023 by K C.
When I usually use this location, the employees are pleasant but today I was greeted by a young lady name Bobbi that honestly was just rude.
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May 2023 by Christopher grafe
Stephen has been the most helpful person I have ever dealt with at UPS! He takes pride in making sure my packages are safe and secure and arrive to my friends, family, and customers all without any damage. I have probably been the oddball customer even bringing in a piece of glass for him to ship across the country and he has successfully done it many times. If I could give them more than 5 stars I highly would. Shelby has also been a major help every time I’m just dropping off my daily packages or my once a week packages. The team at this store is unbeatable and if you want your package to arrive safely this is where they need to be shipped from.Thank you UPS team at the Boerne store!
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May 2023 by Shayla S.
Stephen is the ABSOLUTE BEST! He goes above and beyond to help our company out when our agents need last minute printing services with an incredible attitude. Highly recommend this store!
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April 2023 by GalleryCourtCondominiumCouncil
Best service I have ever received at a UPS store (#217 at Boerne Stage Marketplace). Josh is polite, happy at his job and gets you in & out fast. Thanks a bunch. Elizabeth. Good on Josh
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April 2023 by Steven Ruddy
Steven and Stewart were a great help. Mix up with customer services over the phone but they cleared it up and made me a happy customer. Good location and helpful staff. Thanks chaps!
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March 2023 by Adrianne Carnes
I have used this store for so many years. They are exceptionally professional and courteous. The manager is generous and eager to help. I think I've known Theresa the longest, and she is phenomenal. She is also eager to help, and is knowledgeable about all things UPS store. She is personable, often asking about my kids and school. I highly recommend using this story for all of your mailing, printing and office needs.
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March 2023 by katie rakowitz
I have been using this location for years and have always thought the employees were great! Last week, Claudia and Theresa went above and beyond when there was some confusion on a last minute order. They were able to get it done quickly, efficiently and the fliers made it to the event with minutes to spare. Claudia and Theresa are the best dynamic duo who will get it done and with smile and some laughs! Thank you for all you do!
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March 2023 by Destinee Gonzalez
I always leave Boerne UPS with a smile! Previously living in San Antonio it really shows the difference in how attentive their employees are at the Boerne UPS, specifically Claudia!! I come so often she remembers my name & that really makes me feel comfortable & eager to go back. I feel very welcomed & safe there!
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February 2023 by Veronica Brown
This store is incredible. I am so thankful Boerne has our UPS. Everyone is so friendly and working so hard! Stuart was quick and patiently helped with my Amazon return. Thank you guys. See you again soon. Oh and their poster prints and business card prints rock.
