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April 2024 by Suzee Q.
Wow, this place has a slew of 1-star reviews! We're from out of town, needing a couple things we forgot to pack. This place was right across from our Motel 6 and it had everything we needed. We were checked out quickly and competently and the cashier was friendly, to boot. No issues. (Plus they had our favorite candy on sale!...)
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March 2024 by Rox M.
Terrible place.... Never have your prescriptions ready and they run out of drugs all the time. Don't go here!
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January 2024 by Gavin A.
Been coming to this pharmacy for the last year, it is the most consistently slow Walgreens I've ever used, the techs are always extreme slow, confused looking and rude, if there are two cars in the drive through expect to wait 45 minutes to an hour, and if there are more than 3 cars just come back another day because you aren't getting your meds any time soon. If I could give this pharmacy a 0 star I would
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January 2024 by Becky M.
Dr called in prescription at 3:30pm, I called at 5:00pm to check status, they said "Ohhhh ...I see it here we will get started on that!" I went to Walgreens at 6:30pm to see if it was ready because still no text or call, waited in line for 45 minutes only to be told it's not ready and it will be another 15-20 minutes. Waited another hour before it was finally ready. When you or someone you love is extremely sick and need a medication filled quickly, DO NOT go to Boerne Walgreens! They get a rating of ZERO!
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November 2023 by Alyssa B.
I have tried to give the benefit of the doubt many times but I'm just here to say I wish I could give 0 stars if I could. I have not had one pleasant experience here with the pharmacy. Too many examples to count but happy to share the details of them all if needed. This is the first negative review I've ever left anywhere, it is honestly that bad.
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November 2023 by Cynthia M.
In reality zero stars...if you want to be called a liar or told you "misplaced" your medicine that was shorted you (by 60 tablets) this is your place. Worst service I've ever encountered. Worst so called manager as well. Disgraceful. Walgreens, do something about your Pharmacy Manager!
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October 2023 by Jennifer C.
Every single time I come here I regret it. This time was no different. Had a prescription sent in by the doctor on Thursday, they told me it wasn't ready yet. Came to pick it up Friday. They told me they didn't like the doctors directions on it and needed to verify. Tried to pick it up again on Monday. They told me they had just gotten it and still hadn't filled it yet and that it would take half an hour. Went back four hours later and they still don't have it and told me it wouldn't be ready till tomorrow.
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October 2023 by Jaclyn C.
I received an automated phone call letting me know that my prescription was ready. I drove to the pharmacy, waited in the drive-thru line for 45 minutes, only to be told that my medicine wouldn't be ready for another 4 hours. I explained that I had received the phone call and waited in line already and was told "well, it's not ready" before the pharmacist turned toward the computer and refused to acknowledge me anymore. Transferring all of my prescriptions to H-E-B
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September 2023 by Caroline P.
My doctor told me to call around and see which pharmacy had my medication in stock. This pharmacy told me that I can't get that information over the phone and that I have to drive to each Walgreens to ask in person if they have the medication!! Don't have the time to go on this side quest
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July 2023 by Zachary W.
Go to river road or rock pharmacy. These people are useless and slower than humanly possible. Constantly tell you there's a prescription ready and don't know what you're taking about.
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February 2023 by Ronnie G.
Went to get passport photo yesterday. No one in photos so I went to look for someone. A male came around the corner and I asked if he could help me with photos. He grunted and sighed deeply and said " Well I was going to help cashier." I could tell he was very annoyed. What is wrong with people in a job were customer service is everything! I don't use Walgreens much but I can guarantee I will not use them again...at least not the Boerne location.
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February 2023 by Erin S.
Slowest pharmacy I've ever encountered, time after time, after time. I can only go to pickup my prescription if I have an hour or so to kill while wait in line.
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December 2022 by Salma R.
Unfortunately, I keep coming to Walgreens for immunization and pharmacy. This is the slowest , incompetent pharmacy EVER. I do always end up with what I need but very long waiting time. I don't even know why they bother having appointment times.
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November 2022 by John D.
45 minutes in a pharmacy drive thru. And that's a good day. This has got to be the worst run business on the planet.
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February 2022 by Gina L.
I have only had problems several times with Walgreens Boerne this month and will be changing my pharmacy. We have used them for years so I'm not sure if the staff changed or what? If I could give them a zero rating, I would.
