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March 2023 by Jerry Kezhaya
Under promised and over delivered. Our order was ready long before their "promised" date. Very nice people.
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November 2022 by Tom Lahola
Needed a screen repaired recently and they did it while I ran a few errands. Living over 30 miles away it's not the easiest to run back and forth.
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June 2021 by S Steele
I'll preface this "should be zero" star review by saying we had a great experience about 3 yrs ago when we built house and purchased windows from them.However, about 4 months ago, we called to have them come measure our master shower for glass. It took 2 wks for them to come and another 2 wks (and a few calls) to get quote. We immediately said to proceed.A month or so went by. We called and were told that "first order of glass came in wrong and second shipment came in chipped". Two more weeks went by. I called and the lady who answered the phone very rudely said "it takes a week to come in!". When I said it had been over 2 wks, she said "well, it was just ordered 2 days ago!"At this point I wanted to cancel job, but husband said to continue. Another few weeks went by and they called at 8 a.m on a Monday and said they had to come then (no other option).The two guys came out and discovered 3 out of 4 pieces WERE CUT WRONG. The door was 5 inches TOO SHORT. They left 2 panels up, but said they would reorder those plus door. Two or more weeks went by and they finally came yesterday with only the door replaced. They refused to replace incorrect panels, owner wouldn't answer phone (common occurance) and we got all kinds of excuses.End of long rant, we told them to take all their glass and go. No apology from owner, no attempt to make it right. Four months later, we have to find another company.
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December 2020 by Susan C
I called about 5 weeks ago and the most unfriendly, rude & unprofessional lady answered the phone. I was calling to have someone to come out to my new house to give me a quote for a custom shower door. The lady was wanting to know what kind of glass door, hinges & handle I wanted and when I told her I was not sure that I was going to talk to whoever came out she was not happy about that. I did not feel I needed to have my mind made up before someone came out. Then when I asked when would someone be able to come to my house she said she did not know it would be when they were not on a job. So after the worse 4 minutes phone call ever I was left with not know if they would be out in a week, month or when. A few days later I did receive a call from a very nice guy saying he would be at my house in about 5 minutes (wow not much notice!). The guys were were very nice and helpful! They helped me pick out everything I wanted & told me I would receive a call from the owner with the quote in approximately 2 days. 4 weeks later I have not heard nothing. I tried calling 3 weeks ago & left a message on their voicemail...no call back. I was trying to support our local businesses but that did not work out for me at all.
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July 2019 by Richard Chism
Fast friendly affordable
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March 2019 by Teresia Gibson
Great job by Custom Glass & Mirror! Installed glass for a new shower and it looks amazing! I would highly recommend their work. Prices are very reasonable and workmanship is impeccable.
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March 2019 by Rodney Gibson
Great service, great price and they did an excellent job on my new frameless glass shower. I would highly recommend them to anyone who is looking for windows, mirrors or glass of any type. I could not say enough about them and they are local............
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September 2017 by Daniel Burpo
Excellent quality at excellent prices!
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September 2017 by Kim Kimmerie
Awesome, experienced, honest, hard working people. Insert all of the positive adjectives here. You will not be disappointed.
