-
April 2024 by Ann Hiner
Had to go in person to renew my license and this way by far the best dps experience I’ve ever had. The staff were really nice and I was out of there in less than 15 minutes. Highly recommend!
-
April 2024 by Linda Renfro
Very rewarding time even though found out Granddaughter needed glasses. The Lady treaded her very respectfully sad told her what to doNot too let this get her down. 5 stars all around.
-
April 2024 by Jo A
Went here to get a Texas ID and it was the best experience I have had in a dps! Its small but the employees are wonderful! We got there about an hour early before our appointment and since there’s not a lot of people, we were brought in and were out of there in less than 30 minutes! The ladies at desk 1 & in the entrance are so nice and welcoming! 10/10 :) As long as you have all your paperwork you are set!
-
March 2024 by Ehab El Sharkawy
We were promptly helped and getting my daughter's permit took less than 30 minutes.
-
March 2024 by Weldon Bailey
We went to this location for my child's Learner's License. We were a little early for our appointment, and they had us in and out quickly. If you have an appointment, do your research on what you need, and have all of the necessary documents then it's a breeze.
-
March 2024 by Mohannad Hanash
This place is terrible. They have only one lady managing that place and make it very difficult for people to get their permit. We scheduled two months ago to get the permit for my son and we went there on time but the lady told us to get another letter from school and come back next day to do it. We got new letter from the school and went there next day and now she wants different paperwork we got it for her and still trying to to make it difficult and at the end she refused to help us. When we ask to speak to a supervisor she said she is. I don’t know what is going there but you guys need to figure it out the way that she dealing with people is not right. Now we did re-scheduled for a different place and we have to do it in May. She just wasted our time and effort unprofessional!! Please get her out from there!! I feel this place is racist specially with foreigners very bad experience!
-
March 2024 by baydaa Sahi
So rode ,she asked birth certificate I thought I was applying for university not a driver's license. She wanted a lot of evidentiary things and in the end it didn't help us Thank you, because I wasted two days and my son did not get a driver’s license.
-
January 2024 by Pceee
I made appt online and drove about 1hr to here for DL. However, it is closed until noon without any notice. The online appt is still open!
-
December 2023 by Angela Kennington
Very helpful . Great peole .
-
December 2023 by Cynthia Knudsen
absolutely the WORST DMV EVER!!!!!! There is not a number you can call, the office is seldom open, , and the website does not have what you are looking for. I just need to renew my DL!
-
December 2023 by Stefan Age
Super friendly staff made getting my daughter’s drivers license a pleasure. We arrived early for our appt and didn’t have to wait to get started. Worth the 30+ minute drive.
-
December 2023 by Brendan Luguern
The ladies working at driving license office are really nice and efficient, however the man at the entrance was really rude and tried to make it more complicated than it should be, with borderline comments on my situation as a lawful permanent resident.
-
November 2023 by Bridget
Very nice, helpful people. I had a 8am appointment and was seen at that time. The workers were professional and friendly. The whole process only took 10 minutes. I would definitely recommend booking your DPS appointments here if you live in Collin/Dallas County and don’t want to wait months to get into one of those locations.For those trying to go without an appointment: There was a line of 25 people by the time it opened at 8am and they will only take you if an appointment doesn’t show. The lady there told me probably out of those 25 only 3 will be seen by the end of the day. I would not bother coming if you don’t have an appointment.
-
November 2023 by Jeanetta Hamilton
We had to show up by 7 when it opened at 8. We were lucky enough to get in same day. Much later and we'd have had to make appt. But the officers were very "normal" people and made the process easy, quick and painless.
-
October 2023 by Michael P.
Don't know why the negativity, but the folks are assuredly not rude nor unfriendly. One of the more pleasant DPS visits I've ever had.