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July 2023 by Donna Allen
I have banked with ffcu for probably 20 years now. I have never had any issues with anyone at the bank. They even notified me the one time( in 20 years) my card was possibly compromised. They suggested I never use my card as a debit card always as a credit card. I've never had an issue since. Great bank, great people.
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May 2023 by Kelsi Abbott
Do not use this bank. It was the first bank account I ever opened. I planned to keep this account forever simply because of how long I had been using them. I hadn’t had any activity in my account in some time (however I still had a few bucks in savings) so they decided to close my account for me. Even if a customer isn’t touching their account what gives a bank the right to close it out without the customer telling them to do so. Bigger named banks have better savings and bonus programs anyways.
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May 2023 by Lisa Stidham
Still the worst bank ever! I see nothing has changed in over a yr and half.I have a joint acct with my daughter and the acct was dormant for almost 5 yrs we are finally able to close acct and what little money was in there they send a check with only her name on it, she is overseas in the military, they mail the check to me. I call to see if I can come there and cash it, we’ll of course not I can’t do anything but go m on the acct and had to give my permission to close the acct but im not able to do anything with the acct. does not make any sense but whatever there is a reason that most of these reviews are bad.Because they are horrible at their job. Anyone that has money in this bank beware.
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March 2023 by joyce vandertuin
Been with them for over 20 years and they are the absolute best. They always go above and beyond for their customers. Can't say enough about them. Wish I could give 10 stars.
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July 2022 by Tiffany Flinn
I have been banking with them for 10 years. Until now. They shut my account down without my permission, without notifying me. Didn't know that was legal. So tread lightly and watch your attitude. Because after being talked to like im an uneducated person, I talked back. They don't like that so they can do as they please with your account. Not the first time with this bank that I have dealt with that.
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June 2022 by Linda Hayes
I've been with the Credit union since 2006 and they've always been excellent to do business with.
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June 2022 by Kristi McClure Nelson
FFCU has great customer support. They are very supportive of our local community as well as their members. Highly recommend them for your financial needs!!!!
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June 2022 by Jimmy Gilbert
their staff is always friendly and smiles on their faces very helping and always come back when i need a car loan or anything else. i would recommend them to anyone
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June 2022 by Kay Sivley Hendricks
Great Customer Service! Thank you for supporting us with all our needs and wants.
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May 2022 by Mark DeMay
Avoid this bank! After almost 20 years as a customer with multiple auto and other loans paid on time, Car Max gave us a better rate which shows they could care less about loyalty. Debit cards constantly hacked (and you have to fight with them to get your money back), new ones started peeling within days, most apps won't take them. Takes them forever to post debits or credits to your account and say nothing's been sent to them, website always down, bank statements jacked up, teller Jarrod rude and argumentative. Go with First United like we did. Night and day.
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April 2022 by D Kincade
Worst bank I have ever dealt with. They have never helped with any issue I have brought to them. Most of the tellers are friendly and courteous, but some of the other employees are less than friendly. Will never do business with this place again.
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March 2022 by Bucky Pettie
Staff is always friendly and helpful when I need it. I do tend to make mistakes and have many questions but my questions ALWAYS get answered. So far, they all give honest answers to help understand. Even when I was falling on hard times a few years ago, they worked with me on my loans to help me get through. Now, I will say, I’ve since paid off all my loans with them but it would not have been possible had they not been willing to work with me. If I could put more than 5 stars I would!
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March 2022 by Kay Hendricks
Fannin Federal Credit Union goes above and beyond for their customers. Thank you for all you do for myself and my family. We have kept y’all super busy the last month or so and you make it as easy as possible for us. Thank you again!
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March 2022 by Daniel Sisk
Very helpful I recently retired and Becky personally suggested options for my retirement funds. The tellers ar alway friendly and helpful
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February 2022 by Jonathan Vandver
Great experience with this bank. They have always been very helpful. Especially when I first started out and was trying to build credit. They told me my options and introduced me to secured loans. I highly recommend Fannin Federal Credit Union.
