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December 2023 by Jennifer Lynn Bostick
This has got to be the WORST shopping experience my life. My husband and I came in for the first time today and we were uncomfortable the entire time. 5 employees on the floor and they blatantly followed us everywhere we went. Tons of customers in the store yet every employee was always on our aisle. No matter where we went someone had eyes on us. We didn't have big coats on, no big bags, nowhere to hide anything had we stolen any of the items they got for their sham nonprofit for free. We often Google the prices of things to see if goodwill would be ripping us off or not, I'm pretty sure they thought we were resellers. On top of that, our phones were working fine when we got there until we started being watched like hawks but suddenly they stopped working after they got their eyes on us, as did everyone else's phones in the store so I believe they turned on a scrambler which is a felony offense for any business. When I asked how much a purse was that had no tags on it the lady looked at it and said it was 10.00 that they hid the tag but THERE WAS NO TAG. Every other purse on the rack was 5 bucks so she blatantly tried to scam me. The employees at this store should be ashamed of themselves. I will never come back and I will make sure everyone that I know stays away as well. Shameful goodwill of Bonham, SHAMEFUL!
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October 2023 by Chad Chapman
Clean and organized with helpful staff
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July 2023 by Am pm
Sad to say all their prices doubled and tripled overnight. Some people rely on places like this to save money.
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February 2023 by Md Samson
There are lots of good stuff to buy, clothing, toys, frames, and random articles that are useful, and prices are just unbelievably inexpensive, and they are in good condition, some still have the designer's tag on.I was very satisfied with the purchases I brought in
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November 2022 by Nancy Conner
Lots of merchandise fairly well organized for so much in available space. Found good deals. Friendly, helpful staff. Great signage over clothes....better than most. Easy to find plus sizes. Busy place, too. Will go back.
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August 2022 by Ginger J.
My daughter and I try to make the 30 mile trip to this Goodwill store at least twice a month. It's a smaller store, but we usually find good stuff. We enjoy looking through the store to find the "color of the week" tagged items for the 50% of discount. The color changes every Sunday. We went today, on a Thursday, and the store workers were pulling all of the red tag (color of the week) items off the shelves and racks. I asked one of the workers why they were pulling the items already since the color doesn't change until Sunday, and she replied with, " I do what the boss lady tells me!". I don't think it is fair of them to advertise a 50% off color tag and then take that color tag out of the store four days early. The Goodwill prices are incredibly high as it is, and many people look forward to being able to shop for lower prices. This is the 2nd time that I have gone into this Goodwill when they were pulling the sale colors early.
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July 2022 by Marsha Kay Perry-Fletcher
VERY nice, organized, and clean store full of surprises!I'm finding a big variety of new items and things I can use, every week, since I moved to Bonham 7 months ago.Store attendants are always very friendly and helpful.
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May 2022 by Scott David Drumm
The people in charge are less then honest . Highly political , deceitful , and dishonest, why Goodwill Corporate International has never investigated their highly questionable methods and tactics is beyond the realm of any intelligent understanding.
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March 2022 by Ginger Johnson
Great. Nice store with good options to buy.
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March 2022 by Clara Baker
Every time I go in I'll say I'm not going back because they are way too high on their prices it's ridiculous. You find an item that at the Dollar Tree used to be a dollar and they have $2 and $3 on it and it was scaled to them so I just don't appreciate the CEO or whoever that takes most of the money from people that need it
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October 2021 by Jeff Sykes
Great deals and prices. Very professional customer service
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July 2021 by William Gordon
You can always find something good there..
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June 2021 by jim norris
Great Selection and Service !
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May 2021 by Mary Bridget Curtis
They have cleaned it up and much more organized now. Friendly service.
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April 2021 by Jocelyn Herndon
Absolutely awesome store! Great team that cares about the community and each person individually!
