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September 2023 by Bryan New
I have done business with Smitty Motors for years. I will continue to do business with them. Great people to work with!!
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September 2023 by Bryan N.
I have worked with Smitty Motors for years!' Easy to do business with and will buy from again. I think I am on my 4th or 5th car from there. Great people to work with!!
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August 2023 by vickie ricketts
Amanda was very nice and really listened to my car needs!
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July 2023 by Leroy Stephanie Brown
DO NOT RECOMMEND! My daughter bought a jeep from them towards the end of May 2023, it's July and they still haven't paid off her trade in and they have the title. Now the payment on the trade is late. The jeep is currently in the shop for the second time, first time transmission went out. We are meeting with an attorney today, nobody will take their calls or reply to emails now. Very poor customer service!
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December 2022 by shanegraves82
Talked to multiple people about a specific car and asked about any mechanical issues. They said there were none. I drove an hour to test drive and it was obvious there was something wrong. I drove it less than a quarter mile down the street. When I brought it back the owner said "Oh, is it still doing that?" Stereotypical used car lot. Buyer beware.
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September 2022 by Endless Dream
This place was great and really helped me out on getting a car I was desperately needing. Kyle and Melissa were both really friendly and made me feel at home. They got me taken care of quickly and I had no issues with anything. Will definitely be recommending to friends and family and anyone else looking for a car.
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August 2022 by Michael V.
My wife was interested in a Ford F-150 they had on their lot and went to check it out today. Turns out the Truck's windshield was completely smashed and needed to be replaced. The tires looked like they were in desperate need of replacement as well, with large chunks of rubber either missing entirely or barely hanging on. I get that this is being sold as a used vehicle, but when you're asking someone to pay $30k for a "used" truck, you would expect something better than this! When my wife asked for a test drive, the initial engine crank was enough for us to know right away we didn't need to take the test drive. It had definite sounds of mechanical issues. The old guy helping us today informed us that their mechanic makes sure all their vehicles are mechanically sound - which I have problems believing after hearing something like that engine just produced. I'm not sure they even bothered with any kind of detail of the interior either. The carpet protectors were still caked in mud. There was some unknown dried substance that had dripped down the sides of the center console, and lots of dust throughout the cabin mixed with some kind of animal fur throughout. I have no idea if they ever planned on addressing any of these issues, but this was not our idea of what a $30k truck should or would look/sound like.
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June 2022 by Shannon Williams-Vazquez
They were great at getting me a car and helping me keep my monthly payments in my price range. Car was not cleaned up before I got it and o2 sensor needed to be changed and that was put on paperwork to be done but now we set a day up and I brought car to them they are not even open and it’s 30 minutes past time. I feel like they are just sending me in loops and not trying to keep their end of deal. I’m looking into legal help since I have forms stating they would do so! The o2 sensor is killing my gas and it’s just plain wrong to do people like this! I thought they were great but now I’m really wondering! I used to tell everyone to come here and how great they were but I think it was all a show!
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April 2022 by Blake Deweese
Very Poor customer service. Not very much effort put forward by the sales staff to help make a sale or to get a very good trade in. Definitely felt like I was not valued as a potential customer. Didn’t get a chance to get the vehicle I really wanted and was already test drove. Mind was made up but just never got to close the deal due to a lack of communication and effort.
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March 2022 by Lené Kinsey
This place was great and really helped me out on getting a car I was desperately needing. Kyle and Melissa were both really friendly and made me feel at home. They got me taken care of quickly and I had no issues with anything. Will definitely be recommending to friends and family and anyone else looking for a car.
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March 2022 by Izaiah Butler
Was talking to these people for about 5 days about buying a vehicle they had. A 2017 Altima. They were in communication with my bank before and after my loan was approved. Then, in the afternoon today, they call to tell me that "the vehicle was sold late last night." Claimed that there wasn't communication about the vehicle being sold the night before. How do you go almost a week communicating with a customer, and nobody knows about it? And supposedly discovering in the AFTERNOON of the next day AFTER that it was sold???Then, they tried to pitch another vehicle to me in the same conversation. Yeah, right. They sold that vehicle out from under me. It feels great getting SCREWED when in dire need of a vehicle, especially in this high demand for vehicles right now.I was supposed to be cc'd in the buyers order that was sent to my loan officer's email, but for some strange reason I didn't get it. Otherwise I'd show proof.My only vehicle just got totaled recently. And I have an hour commute going to work.Thanks a lot. ? I appreciate the chaos you people caused for me.
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January 2022 by Matthew Schneyder
Really good place if your looking for a car the people there are really nice they are willing to help you out I would recommend coming back to this place if I ever had to get another vehicle
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January 2022 by Candace Navarre
worst people to EVER work with. NEVER EVER EVER EVER work with them. terrible customer service. they act great until they make a sale. then they do not care about you or your issues after. worst service. worst attitudes. stay away.
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December 2021 by Michael Nichols
They are top notch at what they do, and if they don’t have it they find it. The owner has sales in his blood from his grandfather (AC Smithey) who was in sales for 30+ years. Go see them at Smittys for whatever you need.
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November 2021 by Tamara Pless
Like Kyle Alot he helped us out I would insist anyone go to him if u need a car. They are very nice and helpful
