-
June 2025 by Zachary Ramey
Kryslin was very helpful and knowledgeable. If you need a new phone this is the place to go . Quick and easy .
-
May 2025 by Hannah Peebles
Kryslyn was incredibly helpful with switching me over from cricket and reassuring any question or concern I had. Amazing customer service and made me feel like she truly cared! Thank you!!!!
-
May 2025 by Tammy Fox
Went inside to see about switching from AT&T to Verizon the lady acted like she was way too busy to help me, she was sitting in a chair this happened at 1:25 pm Verizon lost a potential customer
-
February 2025 by Emily Edwards
We came into the Bonham store late in the afternoon without an appointment and Stormi was so helpful! I appreciated her reviewing our account health and letting us know of ways we could save with subscription promos. Highly recommend working with her if you need assistance with an upgrade!
-
February 2025 by levi cunningham
So to pay your bill here you have to have exact change and they charge an extra fee for paying your bill. Sad day. Very unprofessional and a scam. Go elsewhere.
-
June 2024 by Elijah Rider
Stormy and Raylah were wonderful to work with. They listened and addressed all my needs. They found me an affordable alternative to traditional internet and I would be happy to see them again!
-
February 2024 by Richard Raschke
Bailey was the representative that I worked with and she failed to mention some important information. I told her that I wanted to just pay off the when the first bill came in. She did mention they were unable to allow customers to buy the phone. However, I mentioned that was okay as I would pay it off once the credit was applied for the device I was turning in. I learned after calling Verizon that I would not be able to do that. I was told I would have 36 months interest free to pay the phone off. I called her told her this and she was aware the whole time. I had no desire to make payments on the phone for 36 months and she new this. Very poor customer service...I highly advise you simply make the drive and go to the Verizon store in Sherman.
-
December 2022 by Winney
Eliza was incredibly helpful and patient! She explained everything thoroughly and was extremely friendly the entire time :) Definitely had an easygoing experience and will definitely keep coming back here specifically for help.
-
October 2022 by AIRISA
Eliza was incredibly helpful and patient! She explained everything thoroughly and was extremely friendly the entire time :) Definitely had an easygoing experience and will definitely keep coming back here specifically for help.
-
October 2021 by anthony wolfe
Kristina was the best very helpful she was a Rockstar.
-
October 2021 by Kyle Shaffer
Tim W stayed late on Saturday because I couldn't get in until last minute, he was more then happy to stay and help me resolve my issues. I definitely recommend this store!
-
October 2020 by Megan Long
My review was deleted. Funny. Horrible place absolutely no help.
-
October 2020 by Donald Hartke
Never do business there ever
-
October 2020 by Nadia Shaaf
The worse store I have ever seen, deal with. I have seen a 3.5 MM AUX adaptor, labeled $14.When I bought it I was charged $21.60. when I noticed what I had been charged I told the sells man, Cody, that I did not want it.However he wanted to charge me 25% restocking fee. Please see the attached pictures.
-
October 2020 by Annalisa Richardson
the sales lady was nice but the fact that I couldn't use my employee discount nor put my purchase on my Verizon account at this store was a huge disappointment.
