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November 2023 by Jared H.
it's taken me 4 days to pay my auto loan with this bank. They do not accept card payment. I live far away from this bank and I have now tried to wire money to my account to pay it. They have you wire to a different routing number first off and apparently my account number has been wrong since I opened an auto loan. The information I have regarding my account was apparently wrong. I don't get it. Ive had to call them numerous time and one of the tellers are very rude. Wish I opened my auto loan somewhere else that wasn't such a hassle.
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May 2023 by Robert Shugars
Certain loan officer's really need to have a better understanding about the financial world before they are put in charge of trying to help people secure loans.
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May 2023 by Aron Whitton
All in all it’s a great bank, but customer service seems to have really fallen off sadly.
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February 2023 by Jacque Brooks
Pantex is hands down the #1Bank in Borger and surrounding areas. Thanks for excellent customer service and I can expect the years to come will be nothing less than the best!!Thanks, Pantex
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September 2022 by Learn. Watch. Ask.
I love the underground nuclear weapons facility! I left 4 start 'cause I was told it was "top secret" and I don't know what that means, and when I asked they told me to "keep my mouth shut."
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July 2022 by Ernest Wallace
They take great care of you
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April 2021 by Keith Willingham
Worst Customer Service I’ve ever seen from a financial institution. My friends family have all been members for years and I wanted to give them our business as well. We left several voice mails for specific people at various branches and not one single person could return a call. We will never give our business to this company and will urge others to find other avenues too
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July 2020 by steven howard
Very friendly staff
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December 2019 by Devonna Ridling
We live far away and we have our accts in Borger and we havent had any problem wiring money or deposits
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November 2019 by Caleb Dickson
App is down constantly, it’s 2019 pantex get on board
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September 2019 by Tracey Hardy
I have banked here for years and the car loan interest is better than anyone else could offer.
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July 2017 by Gerald Cornelius
Good folks, great service
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December 2016 by Stan Maxwell
They have convenient working hours.
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November 2016 by Marissa Moore
its a great bank unless its the weekend and you are unable to sign on to your online banking account and you cant. then you are stuck till the week so someone will answer the phone to unlock your account because they don't have 24 hour help or technical support
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February 2016 by Debra Parker
Can't beat the customer service! Great place to bank!