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“We have been banking with Pinnacle for over 20 yrs. The staff is excellent; never a worry, always exceptional customer service. Especially thankful to Paige. She has been kind, professional and prompt to respond to any inquiries. "Kathy" is also fabulous. Helped with a concern and was a joy to speak with. Thanks, guys!”
“My husband I love the pinnacle Bank and the customers service is great. We always enjoy going into the bank. Tellers are so friendly and We been with them for couple years.”
“I had a great experience at the Wells Fargo Rhome branch. Kendance was really helpful and sweet. She was patient, explained everything clearly, and made the whole process smooth and stress-free. Excellent customer service. Highly recommend this branch.”
“I’m a new customer these past 4-5 months. Over the top helpful staff. I’ve been able to work out several issue over the phone. Super friendly and knowledgeable staff. I’m going to open a second business account. Thanks!”
“Customer service is everything. They are the most helpful and the friendliest group of professionals in the business. From the top down, just a super bunch of people doing a great job for the community.”
“I always enjoy going to this branch location. Staff is very friendly and professional. Today I had to go in for a wire transfer and I was out in 10 minutes. Irma L. was super helpful!”
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“The bank is great. Google Maps sucks. The address, and street view pictures, are for the Mineral Wells hospital. The bank is where Google Maps shows the First Financial ATM, and the Standalone ATM is a few blocks east of that, where the two one-way streets come back together.”